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How ADManager Plus helps SIM International with user life cycle management

About SIM International

SIM International is a leading supplier of camera equipment in the film industry. Their team and services have been involved in projects such as In The Tall Grass, Akilla's Escape, and Nightmare Alley; award-winning documentary Free Solo; and hit television series including Good Doctor, Schitt's Creek, Umbrella Academy, Riverdale, and The Boys. SIM's Vancouver, Toronto, and North Bay facilities offer the very best in camera equipment rentals and technical expertise available today.

Business challenge

Megan McPhail is a help desk analyst at SIM International. Some of the challenges she faced were user lifecycle management and managing user identities, including the creation and deletion of user accounts. They were also faced with the challenge of managing multiple attributes of user accounts.

Company

Sim International

Industry

Entertainment Industry

Location

Toronto, Canada

ADManager Plus to the rescue

After determining that ADManager Plus meets their needs, SIM International's team selected it to automate their user lifecycle management process. Megan McPhail said, "ADManager Plus has been helping us with user identity and creations." Using ADManager Plus, they were able to create and manage multiple Active Directory (AD) users using CSV.

ADManager Plus' automation capabilities handle routine AD operations like creating users, deleting inactive users, enabling and disabling users, unlocking users, moving groups, and more. With this feature, SIM International could effortlessly set up automation for when a user is disabled or moved to a different OU.

Megan emphasizes that the reactive user account management feature helps them manage multiple attributes of user accounts in just a single step.

ADManager Plus is a proven tool for bulk user creation. Using this tool, you can simultaneously create multiple users in AD, Exchange, Google Workspace, Office 365, and Skype for Business, all without using PowerShell scripts. During AD bulk user creation and modification, SIM International uses customizable templates that contain standard user attribute values based on the department or role.

Besides these, they also delegate user management actions to help desk technicians or non-administrators so that IT admins can focus on critical tasks to keep their AD environment secure.

About ADManager Plus

ManageEngine ADManager Plus is a simple, easy-to-use Windows Active Directory management and reporting solution that helps AD administrators and help desk technicians with their day-to-day activities. With a centralized and intuitive web-based UI, this software handles a variety of complex tasks like managing user accounts and other AD objects in bulk, delegating role-based access to help desk technicians, and generating an exhaustive list of AD reports, some of which are an essential requirement to satisfy compliance audits. For more information about ADManager Plus, visit manageengine.com/ad-manager.

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