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Applications Manager Plugin for OpManager


Applications Manager Plugin - An Overview

With Applications Performance Management plug-in (APM Plugin) for OpManager,  you can proactively monitor business applications and help businesses ensure their revenue-critical applications meet end user expectations. This plug-in offers out-of-the-box monitoring support for 50+ applications and servers.

Monitoring Highlights:

  • Automatic discovery of application servers, databases, services, systems, transactions, custom applications, virtual resources and cloud apps in your heterogeneous data center.
  • Experience comprehensive performance management of over 100 key performance indicators of your applications - including response time, resource availability, CPU/memory utilization and more.
  • Get a holistic view of your IT resources including a wide range of business applications and network services.
  • Perform end-user experience monitoring of enterprise Internet Services and hosted Web Services from your branch offices; and measure the end-user experience of business-critical network services such as DNS, LDAP, Ping and Mail server from customer locations.
  • Effective, timely fault management with notification of problems through e-mail and SMS alerts.
  • Powerful reporting capability with extensive coverage to  help administrators in application troubleshooting & capacity planning.

Limitation: Users with business view restriction in OpManager will not be synced to Applications Manager Plugin.

Editions Available for Installation

  • Professional Edition - To install the Professional edition, the OpManager Standalone should be installed before installing Applications Manager Plugin.
  • Enterprise Edition -  To install the Enterprise Edition, the OpManager Central and OpManager Probe should be installed before Plugin Enterprise Edition installation.

Version compatibility of Applications Manager Plugin with OpManager

OpManager Applications Manager Plugin Standalone Applications Manager Plugin Enterprise Edition
Versions 127185 and above Versions 16590 and above
Versions 127131 to 127184 Versions 16560 to 16580
Versions 127000 and 127130 Versions 16450 to 16550
Versions 126306 and 126999 Versions 16410 to 16440
Versions 126262 to 126305 Versions 16300 to 16390
Versions 126167 to 126255 Versions 16210 to 16250
Versions 126132 to 126166 Versions 16100 to 16200
Versions 125630 to 126131 Versions 15670 to 16093
Versions 125614 to 125629 Versions 15560 to 15660
Versions 125561 to 125613 Versions 15470 to 15550
Versions 125468 to 125560 Versions 15340 to 15402
Versions 125393 to 125467 Versions 15160 to 15330
Versions 125307 to 125392 Versions 15000 to 15150
Version 125214 Versions 14540 to 14700, or Versions 14730 to 14911 Versions 14860 to 14911, or Hotfix versions 14843 to 14845
Version 125000 Versions 14540 to 14700, or Versions 14730 to 14780

Note: It is mandatory for customers to upgrade Applications Manager to 15160 if OpManager is upgraded to 125393 and vice versa.

OpManager Applications Manager Plugin (Both Standalone and EE)
Version 124070 Versions 14310 to 14530
Version 123150 Versions 13730 to 14300
Version 123111
Versions 123150 and below
Versions 13680 to 13720 with backup of conf files. Replace the old Plugin.properties file in OpManager\AppManager\conf. Update APM_BUILD_NUMBER with the correct version in Plugin.properties before restarting.
Version 12 and above
Version 123111 and below
Versions 13110 to 13670
Versions 11500 and 11600 Versions 13010 and below

Note: Applications Manager plugin should be upgraded to version 14540 or above before upgrading OpManager from its service pack version 12.5

 Software Requirements for the Applications Manager Plug-in

The recommended software requirements for installing and running Applications Manager plug-in are as follows:

Supported Operating Systems Supported Browsers
  • Windows 7, Windows Server 2003,2008,2012
  • RedHat Linux 8.0 and above
  • Enterprise Linux 2.1 and above
  • Debian/Suse/Ubuntu/Mandriva/CentOS/Fedora Core
  • Google Chrome
  • FireFox
  • Edge
  • IE11

Instructions to apply Applications Manager plug-in

You can initiate the APM Plugin installation directly from OpManager UI by navigating to Applications tab and clicking on Download and Install button. Doing so will download the APM Plugin automatically and checks whether the required pre-requisites are met, after which will initiate the installation process. Once the installation process is completed, you will automatically be redirected to the monitor dashboard of your APM Plugin console under the Applications tab.

Note: The Download and Install button will be displayed in the Applications tab only when the OpManager-installed machine has internet connectivity to access the ManageEngine site.

 
 
 

Alternatively, you can also install the APM Plugin manually for offline users by following the steps mentioned in this link.

Using the Applications Manager Plugin

In version 125614 of OpManager, Applications Manager can be accessible under “Dashboards → Servers → Applications” or by clicking the Applications tab directly.

Note:
  • There is no need to apply a separate license file for Applications Manager Plugin. It is included within the OpManager license.
  • Alerts generated from APM Plugin will be pushed to OpManager if a resource (Server device) is already added and monitored in OpManager. The alarm severity shown for that monitor in OpManager will be the similar to that of APM Plugin, except that 'Warning' severity will be shown as 'Trouble' in OpManager.

Adding new monitors in Applications Manager Plugin

To add a new monitor in Applications Manager Plugin, go to Applications tab and select the Add Monitor option under Monitors dropdown. Upon selecting, the Add New Monitor page will be displayed wherein you can select the required monitors to be added.

Auto-discovery in Applications Manager Plugin

APM Plugin helps you to discover and monitor servers and their corresponding applications automatically from OpManager during initial startup. Auto-discovery in plugin offers various configuration options that include disabling discovery, limiting the number of applications added, and prioritizing specific applications. To learn more, visit Plugin discovery.

Note: Auto-discovery occurs only upon initial startup of APM Plugin for Trial and Professional Edition users in Windows.

User Management in Applications Manager Plugin

OpManger automatically creates user profiles in Applications Manager plugin based on the OpManager users. To view Applications Manager plugin user profiles, navigate to Apps → Settings → User Management. You will be taken to the User Management dashboard, where there are 5 tabs - Profiles, User Groups, Permission, Views and Account Policy.

Profiles: You will be able to view the list of user profiles available here. However, you would not be able to click or edit the user profile details such as User Name, Update Password, E-Mail, and Role.

User Groups: You can add user groups and associate users to them here.

  • Specify the User Group name.
  • Select the users to be associated to the group.
  • Select the monitor group to be associated  to the user group.
  • Click Create User Group to finish.

Permissions: A set of Admin, Delegated Admin, Operator, User and IBM i permissions are given from which you can enable/disable the ones that are applicable to your infrastructure.

Views: Select how you view the monitors in the Home tab. You can choose between "Show the subgroups from the corresponding top level Monitor Group" and "Show the associated subgroups directly in the home tab itself."

Account Policy: Option to Enforce account lockout is given here wherein you can specify the number of continuous failed login attempts and idle session timeout (in minutes) after which the account should be locked.

Configuring failover for Applications Manager Plugin

Since APM Plugin makes use of the same database server as that of OpManager, it is sufficient to configure failover for OpManager database server alone. To learn how to configure failover for OpManager database server, refer here.