Server Monitoring Made Easy

FAQ's

• Why is the network interface gray, if the connection is connected? Alarms can be configured for network interfaces and adapters, using appropriate thresholds based which health will be expressed as clear or warning or critical . Since some users may not want to get alerted for such metrics, it is not setup by default. We can configure it based on need or just monitor the stats for the reported metrics alone.
• Does APM Plugin in OPM differ from the standalone Applications Manager product? In case of APM Plug-in the GUI should be accessed from inside the OpManager console whereas the GUI access is separately available in case of standalone Applications Manager.Applications Manager stand-alone version offers user roles like: admin, operator, delegated admin, users, managers, etc. Whereas in the plug-in version offers only two roles: administrator and operator.
• Should we add the windows server as a monitor to see the CPU breakup stats? why? Yes, we have to add windows as a monitor to see the CPU breakup and other Windows server stats.Applications Manager monitors metrics like CPU,Memory,Disk,Disk IO, Services,Processes etc as part of the single Server monitor (Windows monitor or Linux monitor or any other OS types). As part of this monitor, these CPU breakup stats are provided. For more, refer this Link: http://help.appmanager.com/windows
• Is there any agent installation required on the server to monitor it? No. Monitoring in Applications Manager is agentless and done remotely.However, some modules like APM Insight (Web transactions monitoring)and End User Monitoring require agents.
• How do I secure the credentials on bulk import csv file for the servers? We have an option to manage credentials in Admin tab within Applications Manager. You can point the credential Profile ID in the bulk import csv file and import it. For more details about credential manager, refer this Link: http://help.appmanager.com/credential-manager
• Can we manage all the features ManageEngine ELA inApplications Manager? Both ELA and Applications Manager are different tools for different needs. ManageEngine ELA is log management tool which does not have the capabilities to monitor server performance. Applications Manager is the solution designed for this purpose..In addition, we can also manage Windows server event logs in Applications Manager.
• Is it possible to monitor PHP level applications using Applications Manager? Yes, we have a separate monitor type for monitoring PHP, please refer this link for the metrics that we monitor in PHP: For more details, refer this Link :http://help.appmanager.com/web-server-/-services$php
• What is the difference between OpManager and Applications Manager ? OpManger is mainly used to monitor your network infrastructure while Applications Manager is an application & server monitoring tool. You can also monitor servers in OpManager. However, the monitoring capabilities and features across a variety of modules differ between the two.
• Can multiple attributes (metrics) be monitored for a single server? Yes, most individual server attributes will be monitored within Applications Manager(eg: cpu, memory, service , process , disk etc. in a server) One server will be considered as one monitor for licensing irrespective of the number of attributes you monitor for that server.
• Can I track the disk space in Applications Manager for my server? Yes you can monitor disk space. You can also monitor numerous other metrics such as Disk I/O, CPU, memory utilization, response times, etc.
• Can you share the list of applications and features that can be monitored by Applications Manager? You can find the entire list of supported technologies in Applications Manager in this link:
  https://www.manageengine.com/products/applications_manager/supported-technologies.html
  You can see the list of metrics monitored across apps here:
  Link : http://help.appmanager.com/viewing-performance-metrics
• Can we monitor slow response queries and URLs? Yes, we can monitor URLs and do web application transaction monitoring to detect slow running queries. These can be achieved through the APM Insight module which is available as an Add-on. This is an agent based module and the agent once deployed in your application will start collecting metrics and push it to Applications Manager. Take a look at these links for more.Link:
  http://help.appmanager.com/webtransaction-monitoring
  https://www.manageengine.com/products/applications_manager/website-monitoring.html
• Does Applications Manager support hung state identification? If you need to identify whether an application is responding slow or not responding at all, you can identify the same with transaction details. You can make use of APM Insight module for this. Refer this link for more. Link : http://help.appmanager.com/webtransaction-monitoring