User Guide

Free Exchange Health Monitor — Documents

ManageEngine Free Exchange Health Monitor helps an administrator to monitor MS Exchange 2013, 2010, 2007 and 2003 Servers. The tool fetches the critical performance parameters of MS Exchange Servers and help admins keep a tab on the critical MS Exchange Services running in the background.

Getting Started

Upon startup, the tool initially loads the settings panel. Key in the below listed host details:

• Server Name
• Domain Name
• User Name
• Password

Click on "Connect" or press "Enter" to connect to the server. Click on "Cancel" to go the previous page. The entered details are stored for subsequent restarts to facilitate automatic reconnection with the MS Exchange Server.

Server Details View

Get to know the server resource details like CPU Utilization, Memory utilization, Disk storage details and MS Exchange version.

Operating System Memory Details

Administrator can view operating system parameters like Transition pages repurposed per second, Page reads per second, Pages per second and more...

Mailbox Details

The tool populates mailbox parameters like Messages sent per second, User count, Active user count, Send queue size, Receive queue size and more...

Mailbox/RPC Details

Administrator can view Mailbox RPC parameters like RPC requests, RPC failed/server too busy, RPC operations per second for Exchange 2010 server

Client Access/Server Details

In Exchange 2007 and Exchange 2010 server, the administrator can view client access parameters like Outlook Web Access/Average Response time and Outlook Web Access/Average Search Time.

Transport Details

Administrator can view important transport details like Active mailbox delivery queue, Retry Mailbox Delivery queue, Active Remote Delivery Queue, Retry Remote Delivery Queue for 2007 server and aggregate queue length,submission queue length and more parameters for 2010 server

POP/IMAP Details

Exchange Administrator can view POP, IMAP current connections.

Configure Threshold

Configure threshold at two levels - warning and critical. This will generate alerts in the tool whenever the set thresholds are breached. Threshold values can be set for the below listed parameters:

• CPU Usage
• Memory Used
• Disk Space
• Send Queue Size
• Receive Queue Size
• Active Mailbox Delivery Queue
• Retry Mailbox Delivery Queue
• Active Remote Delivery Queue
• Retry Remote Delivery Queue

Refresh Interval

MS Exchange Server will be polled at the refresh interval configured in the settings tab.

Refresh In Real-time

To know the server current status, click on the Refresh icon in the top right corner.

Retain Settings

The tool retains the below listed details for subsequent restarts:

Connection Information

Server Name

Domain Name

User Name

Password (Encrypted using Triple DES) encryption used

Warning and critical values for exchange parameters

• CPU threshold values
• Memory threshold values
• Disk usage threshold values
• Send Queue threshold values
• Receive Queue threshold values
• Local Queue threshold values
• Local Retry Queue threshold values
• Remote Queue threshold values
• Remote Retry Queue threshold values
• Refresh Interval

Upon restart, the tool automatically connects to the server and populates the performance counters.

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