Technician is a status that you can assign to the end-users. When a user is declared as a technician, the user is provided with the rights to configure the various settings of the
ADSelfService Plus application.
This application allows you to configure technicians of two types:
When you declare an end-user as a Super Admin, the user will be provided with the full control over the entire application. A Super Admin has the right to re-configure the entire layout of the ADSelfService Plus.
Declaring an end-user as the operator would provide the user with the rights to perform the auditing operations for this application.
A Technician is provided only with the information that appertains to the domain to which the user belongs.
Select 'Configuration --> Administrative Tools --> Technician'
Click on 'Add New Technician' button
Choose the 'Domain' from the Drop Down box
In case of selecting 'Domains' other than the 'ADSelfService Plus' application:
Click 'Choose' link
Select the 'User' from the available list & click 'Ok'
Select the 'Role' for the 'Technician' (Super Admin/Operator)
Click on 'ADD'
The 'Technician' would be created. These technicians can logon using their 'Windows Logon' credentials.
In case of selecting the 'ADSelfService Plus' domain:
Provide the Login Name
Specify the Password & Confirm it
Select the 'Role' for the 'Technician'(Super Admin/Operator)
Click on 'ADD'
Here you can further customize the technicians role by assigning them permissions to carry our certain operations. To do so, first select the role (Super Admin or Operator) and then select the permissions that you want to assign to that particular role. These permissions include the ability to: