ADSelfService Plus is a web-based self-service application that allows end users to perform tasks like password reset, account unlock and profile information update, without depending on help desks.
Highlights of this solution
Self password reset and account unlock
Self profile information update
Multi-platform password synchronization
Password expiry notification
Mobile (iOS and Android) based password management
Benefits of this solution
Reduced help desk workload: Since end users can reset their passwords, unlock their accounts, update their profile information and also subscribe to groups, themselves, it reduces the workload on the help desks. They can instead focus on the more critical tasks.
Enhanced employee productivity: As users do not have to wait for the help desk to reset their passwords or unlock their accounts, they can have uninterrupted access to the appropriate resources, which improves their productivity. Moreover, since the users will be notified well in advance about password expiry dates, they can also avoid password related issues, and have continuous access which will also improve their productivity.
For detailed information about the capabilities of this solution, click this link: Features of ADSelfService Plus.