This guide offers you information on how to use ADSelfService Plus.
ADSelfService Plus is a self-service application that allows its end-users to perform tasks which are conventionally carried out by the helpdesk officials.So you - as the administrator - get the following benefits by embracing this application:
Reduction in the workload of helpdesk officials: Since end-users can self-service their needs, the workload on the helpdesk officials is immensely reduced.As a result, they would be able to concentrate on more important issues.
Full control over the application: ADSelfService Plus is an entirely customizable application.That is,you have the right to choose the list of features - as well as modify their layouts - to suit your requirements.
ADSelfService Plus allows its end-users to perform the 'password reset' & 'account unlock' operations on their own; thereby putting an end to the 'password reset issue' that has proved to be a nemesis for the helpdesk officials.
Click on Features Of ADSelfService Plus to take a look at 'what's in store' of this application