Scan Windows Machine


    ServiceDesk Plus MSP provides you various options to scan your Windows machines. You can scan machines that are part of a domain, network, workgroup and even schedule to scan the windows machines. Apart from this, you can scan remotely located Windows machines and  workstations that are manually entered in the application.


    Scanning Mechanisms


    Types of Scan

    The list below shows the different methods through which a Windows machine can be scanned:-

    Scans all the Windows Workstations and Servers that are,

      1. part of Windows domain

      2. scanned using Active Directory, and

      3. part of Windows workgroup

    By default, when you start the application for the first time, the Windows domain in the network is automatically discovered.

    • Network Scan

      Windows workstation that are part of a network can be scanned using the Network Scan. The communication protocol and login credentials for windows workstations are given below,

      1. Communication Protocol: WMI

      2. Login Credentials: Credentials of the domain controller

    • Scanning machines outside a domain/network

      The Windows workstations/servers that are not part of a domain or network are scanned using Standalone Workstation Audit.  The remote workstations are scanned using a script and the inventory details are pushed to the SDP MSP Server.


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