Project Management

To access Project related configurations:

1. Log in to the ServiceDesk Plus - MSP application using the user name and password.

2. Click the Admin tab in the header pane. Project Configurations would be available in Project Management block.

In this section, you learn about:

1. Setting Up a Project - Learn about projects, its members and their roles, with an example project and sample member hierarchy diagram.

2. Configuring Project Types - Learn how to create new project types, assign a specific color, change them to inactive status via this page.

3. Configuring Project Roles - Learn how to create new project roles, configure access permissions and assign them to members via this page.

4. Configuring Project Status - Learn how to configure new project status, assign a specific color, change them to inactive status via this page.