March 23, 2026
Requester Portal Customization Enhancement
Create and customize self-service portals tailored to the needs of different user groups, providing each group with a personalized experience.
Organize the sequence of portals
If a user is part of several groups, each with a personalized home page, use the Organize feature to define the display sequence. The first active page in the list will be presented to the user. If the highest-priority page is disabled, the next enabled page will be shown instead.
Zoho Survey Enhancements
- The Survey Templates list view now displays average rating for each template.
- The Survey Results list view now displays rating and net promoter score (NPS) for each result.
- Ratings and NPS are calculated on a scale of 10.
Behavior Changes
- In survey templates, configuring scores is no longer mandatory for questions that use the rating format.