ServiceDesk Plus pre-release notification

(New features, enhancements, and bug fixes expected in the next release of ServiceDesk Plus Cloud)
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August 02, 2022

Sandbox

The Sandbox in ServiceDesk Plus Cloud is an isolated testing environment. You can securely experiment and test various admin configurations to understand their impact on your data, without actually interfering with the data in your production account. After reviewing the new or modified admin configurations, you can deploy the changes to your production account.

You can create one sandbox per service desk instance from Setup > Data Administration > Sandbox.

Upon its creation, sandbox will replicate only the admin configurations from the production environment.

Under the Setup tab in Sandbox, you will find two tabs:

Let's support faster, easier, and together

Let's support faster, easier, and together