Transform your IT service desk operations with ServiceDesk Plus
Key help desk capabilities of ServiceDesk Plus
Implement ITIL-based help desk management processes with ServiceDesk Plus' framework.
Make your help desk accessible across multiple channels and devices.
Relieve your help desk team of repetitive processes by automating them.
Align your help desk with your organization's goals.
NATIVE IT INTEGRATIONS
Extend the scope of your help desk software with contextual integrations.
Essential ITSM features available in this help desk software
Reduce service disruptions, meet your SLAs, improve technicians' productivity, and manage the entire life cycle of a ticket.
Analyze the root cause of problems and reduce recurring incidents.
Plan, analyze, and implement IT changes with visual workflows.
Gain complete visibility into your assets, improve asset utilization, and manage software licenses with expiration notifications.
Showcase all the business and technology-related services offered by your organization.
Plan, organize, and assign tasks effectively for all projects, and associate projects with changes and problems to enhance your IT service delivery.
Awards & Recognitions
To top it off, ServiceDesk Plus also offers
Trusted by 100,000+ IT service desk teams across the globe
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