Transform your IT service desk operations with ServiceDesk Plus

+ years

of experience


service desks


Key help desk capabilities of ServiceDesk Plus

Essential ITSM features available in this help desk software

Incident management

Reduce service disruptions, meet your SLAs, improve technicians' productivity, and manage the entire life cycle of a ticket.

Problem management

Analyze the root cause of problems and reduce recurring incidents.

Change management

Plan, analyze, and implement IT changes with visual workflows.

Asset management

Gain complete visibility into your assets, improve asset utilization, and manage software licenses with expiration notifications.

Service Catalog

Showcase all the business and technology-related services offered by your organization.

IT Project management

Plan, organize, and assign tasks effectively for all projects, and associate projects with changes and problems to enhance your IT service delivery.

Awards & Recognitions

To top it off, ServiceDesk Plus also offers

  • Enterprise service management (ESM)
  • Zoho zia service desk bot
  • Native integrations with O365 applications
  • Advanced analytics

Trusted by 100,000+ IT service desk teams across the globe