ServiceDesk Plus, the unified service management platform from ManageEngine, is a single console where you can monitor your IT infrastructure, resolve incidents proactively, and design and automate complex IT management workflows. Through its integrations with IT operations monitoring and alert management tools, ServiceDesk Plus helps you keep your services ticking by identifying and resolving bottlenecks in your IT infrastructure.
Integrate with IT alert management tools like ManageEngine AlarmsOne, converging your service management practices with alarms from different apps.
Monitor and manage your networks and data centers by integrating with network monitoring tools like SolarWinds Network Performance Monitor and ManageEngine OpManager.
Detect firewall anomalies and other network security issues, and log tickets within ServiceDesk Plus using integrations with configuration management solutions like ManageEngine Firewall Analyzer.
Stay on top of configuration changes and network operations from a single console by integrating seamlessly with network configuration and change management tools like ManageEngine Network Configuration Manager.
Convert alarms from IT monitoring tools into tickets that are automatically categorized, prioritized, and assigned to the right technician for accelerated resolution.