Remote Control PC Software

Remote control software enables a user to remotely connect to and control a device that is situated in a different geographical location. IT help desk technicians find remote PC control software to be incredibly helpful in troubleshooting and fixing a remote device as technicians can remotely collaborate, chat with the end user and access their files securely.

Remote Control Software

Key Capabilities of Remote PC Control Software

HIPPA compliant remote access

Enterprise organizations and small scale business are compliant to policies like HIPPA, GDPR, PCI and much more. Remote Access Plus comes with exclusive customizations like user conformation and technician based permission settings to ensure you stay compliant to enterprise policies.

Secure file transfer

Securely transfer files and folders of any size within minutes to your remote computer. With a flexible file transfer solution, files of any format will be transferred with end to end encryption. Hence seamlessly transfer sensitive data to computers out of your corporate network.

Quick access to troubleshooting tools

Access the major troubleshooting applications like Task Manager, Command Prompt, File Manager and much more from the web console. With streamlined Quick Launch option get instant access to primary troubleshooting functionalities during remote sessions as well.

Remote Control PC

Bridge communication gap

It is essential there is no communication gap between the end user and administrator. When the issues are communicated with clarity, troubleshooting time will significantly reduce. Leverage options like voice call, video call and chat to understand the problem and simplify the work of a system administrator.

How to control another computer remotely

Cross-Platform Support

Any third-party remote control software should support seamless remote connectivity between devices running on different operating systems. This is especially helpful in increasing the productivity of creatives as more often than not, they require collaboration. Furthermore, cross-platform compatibility reduces the need for physical presence. Using Remote Access Plus, you can take remote control of a device that is running on Windows, Mac or even Linux operating systems, such as, Ubuntu, Debian, Red Hat, Fedora, etc..

How to remote control a PC from anywhere?

Remote Access Plus is a holistic remote access software best suitable for enterprise organizations. To leverage remote control and exclusive diagnostic tools download the server on any Windows machine, if you're using Remote Access Plus on-premise. If you've chosen cloud edition, please sign up for it. After that, install the agent application in your client machine. This document helps in agent installation.

  • Once you have set up the server and the agent, please log into your Remote Access Plus server.
  • Next, type the target computer's name in the search bar and you will be able to view it in the drop-down list. Alternatively, you can switch to the Tools tab, click Remote Control and select the target computer. Remote Control Software
  • Here, choose the Connect option to initiate a remote session. You'll also be able to choose other options, such as, text chat, etc.. Furthermore, you can switch to the Tools tab to take advantage of the System Manager tools like, Device Manager, Task Manager, etc..

FAQs about Remote Control Software

What is Remote Control software?

A software with the ability to let you remotely perform any operation on devices that is physically not in front of you is a remote control software. The common Windows remote desktop connection will be a classic example. Remote Access Plus is a much more holistic remote control software with advanced and unified remote management capabilities.

Why do you need a Remote Control PC Software? 

Remote Control software, as the very term implies, enables IT technicians to establish a connection between their computer and a target computer and allows them to take control of the device so as to fix a particular issue. Having a dedicated third-party software provides a better IT support solution to the end user, enriching their experience.

Is remotely controlling another computer safe?

Controlling remote computers with proper security protocols in place is absolutely safe. To remove this burden from your end, Remote Access Plus has tailor-made various security configurations to secure the process. Learn more

Is remote control software free?

There are multiple vendors providing remote control software, but not all of them are open source. Remote Access Plus has a standalone free edition available for users to check it out at free of cost. More editions

How does a Remote Control Software work?

Say you're a technician and you're going to access a target end-user's computer remotely (Assuming all the client and server applications have been installed properly). Then, your computer establishes a remote connection to the end-user. The end-user accepts the remote control request. After that, inputs from your machine (the server machine) is transferred to the client machine and an intended task is performed. This is the framework upon which a remote control PC software works. The specific elements, such as, the protocol used and the locus of control establishment, differ from software to software.

Benefits of Remote PC Control Software

  • Troubleshoot and fix issues in a remote computer from anywhere in the world
  • Faster turnaround time
  • Platform independent seamless connectivity
  • Better remote collaboration
  • Saving precious time and energy of employees by eliminating commuting

How to choose the right Remote Control Software?

  • Check if the software will be suitable for your enterprise environment.
  • It is essential a remote control software has cross platform support.
  • Ensure it has end to end security features like SSO, encryption, MFA etc.
  • Easy to scale, flexible and user friendly are factors to be considered before making final decision.
  • A quick and direct access to troubleshooting tools(command prompt, task manager, much more..) will be a time saving add-on.