Remote access is increasingly indispensable, especially for IT administrators and organizations securing remote computers to troubleshoot problematic endpoints, handling work emergencies, or simply checking on the status of remote workstations. To have devices aligned for remote collaborations, remote desktop software is now expected to offer support across operating systems through seamless remote connections.
Remote Access Plus is an enterprise remote troubleshooting solution built on a client-server architecture to help IT administrators resolve complex problems with advanced remote control features. It provides a variety of resources to ensure Mac remote desktop management is hassle-free.
Here are several useful features that make Remote Access Plus the go-to solution for Mac remote desktop management:
With the convenience of one-tap chat, you can interact with the end users any time during a remote session to exchange key information. This lets technicians address problems and provide solutions more efficiently.
Teamwork can solve problems, however complex they are. Remote Access Plus provides the option to instantly collaborate with other technicians to resolve an issue while in a remote session.
Remote Access Plus is built on the core philosophy of providing secure and reliable remote access to organizations. Features include Notify end users about remote connection, Blacken the monitor of the client computer, and the support of 128-bit AES encryption to ensure that user privacy isn't compromised.
One of the primary purposes of remote access is to transfer files or folders from or to a remote computer. Every remote access solution comes with a basic file transfer feature. However, Remote Access Plus is a modern remote desktop solution that includes both basic file transfer features as well as several enhanced features, such as role-based file access, bulk file transfer, option to create, rename or delete files and folders without having to share screens, and more.
With a market spread of around nine percent, macOS is the second most widely used operating system in the world, next to Microsoft Windows. Known for its clutter-free interface and reliable architecture, macOS is trusted by many organizations with business-critical operations.
Managing a network of Mac computers in your organizations can be a challenging task given software compatibility issues. ManageEngine Remote Access Plus' remote desktop for Mac is designed to seamlessly connect with computers of all OS flavors so you can stay productive.
Whether accessing a Mac desktop remotely or another desktop from your Mac, Remote Access Plus helps you troubleshoot endpoints no matter what the OS platform.
Here's how you can initiate a Mac desktop remote access connection with Remote Access Plus in three simple steps:
The first step is to set up Remote Access Plus by downloading the on-premises solution or subscribing to the cloud model. With either option, Remote Access Plus can be set up easily using a simple and user-friendly interface.
The next step is adding work groups or domains. Once the application is downloaded, Remote Access Plus fetches all the domains and workgroups available in the network under Admin tab > Computer settings > Domains > Discovered domains. You can either add from the Auto-discovered Domains or manually search domains from Admin > Scope of Management > Domains > Add Domain.
You can auto-discover workgroups or manually search for them in a similar process from Admin > Scope of Management > Workgroups > Add Workgroup.
The final step is to ensure the TCP ports are configured as detailed in the steps in the "prerequisites" section of this webpage. Then, you can establish a new remote desktop connection via the home page of the web console by entering the name of the computer in the search field. If you have recently established a remote connection with the computer, you can navigate to the "Recent sessions" view to easily access it again.