Organizations often find it difficult to build a robust in-house security team to defend against the complex security threats of the current cybersecurity realm. Moreover, building a security system capable of detecting advanced threats can also be a costly affair.

This is where managed security services or MSSPs come in and provide a comprehensive solution to safeguard an organization's data.

MSSPs are companies that offer managed security services, such as security monitoring, threat investigation, incident management, and compliance management. They act as an extension of the internal IT team, providing advanced security solutions, expertise, and man power to address the security challenges of organizations.


Why choose an MSSP?

Outsourcing cybersecurity to an organization that provides managed security services is a strategic decision that many organizations make. Here are some compelling reasons to consider partnering with an MSSP:

  • Expertise: MSSPs offer a strong team of cybersecurity professionals that stay up to date on emerging threats and security best practices to help organizations stay secured.
  • Constant monitoring: MSSPs monitor an organization's network continuously, ensuring that no threat goes undetected.
  • Cost-efficiency: Outsourcing security to an MSSP is cost-efficient compared to building an in-house security team.
  • Scalability: Since MSSPs cater to the needs of organizations of all sizes, scalability never becomes an issue.
  • Advanced solutions: MSSPs stay updated and have the most advanced solutions available on the market. This helps improve the overall security posture of the clients they serve.
  • Reduced alert fatigue: Security teams can get overwhelmed by the constant stream of alerts generated by security tools. MSSPs can help filter out false positives and prioritize the most critical threats.
  • Compliance checks: Keeping up with ever-changing compliance regulations can be a challenge. MSSPs can help you understand your specific compliance obligations and implement the necessary security controls.
  • Improved security posture: Having a team of experts can help a SOC detect security risks proactively and conduct forensic analysis to manage the incident efficiently. This can also result in a significant decrease in average time to remediate, with the provider creating a plan of action specifically tailored to a customer’s environment.

Services offered by MSSPs

  • Consultation services: MSSPs can act as security consultants for organizations, providing relevant recommendations and best practices to secure an organization’s network and improve its security.
  • Solution implementation: MSSPs can help deploy security solutions that can secure an organization's network.
  • Security monitoring: MSSPs monitor an organization's network and detect security threats. They can also help conduct regular network audits to check for security loopholes.
  • Security updates: Since MSSPs constantly monitor an organization's network, they can help identify outdated security features and update them.
  • Vulnerability and risk assessment: MSSPs can help detect vulnerabilities in an organization's network and evaluate the organization's risk posture. They can also help in patching the vulnerabilities, thereby avoiding potential attacks.
  • Configuration management: MSSPs can help make configuration changes based on the security requirements of an organization.
  • Training: MSSPs can provide training for security teams to improve their efficiency.

How to evaluate an MSSP

Every organization needs to do a thorough analysis of an MSSP before choosing to use it. Some of the key things to look for are:

  • Professional experience: It is important to check the track record of an MSSP and also the certifications and proficiency of its security teams.
  • Scope of service: Having an understanding of the range of services offered by the MSSP and whether they align with the requirements of the organization is important.
  • Customization: Since the security requirements of every organization are different, customization plays a vital role when it comes to selecting an MSSP.
  • Response time: The MSSP chosen must be prompt in detecting and responding to security threats.
  • Endorsements: Getting a few testimonials from other companies the MSSP has served can be a good way to evaluate the quality of service offered.

How ManageEngine's SIEM solution empowers MSSPs

ManageEngine Log360 MSSP is a managed security solution that comes with real-time monitoring and rapid incident response. The solution is highly scalable and is equipped with cutting-edge technology that helps ensure the security of an organization's network in its entirety.

With a centralized client management console, client-specific dashboards, and dedicated technician assignment and management, Log360 MSSP makes it easier to manage multiple client environments without much of a fuss. Further, the solution is equipped with rule-based threat detection capabilities that help define threat detection mechanisms based on the requirements of an organization.


Benefits of choosing ManageEngine's SIEM solution for MSSPs

  • Flexibility and scalability: The solution is highly scalable and flexible. Also, it can be customized to meet the unique security requirements of organizations.
  • High availability: The solution provides high availability and operates continuously, thereby ensuring that there is no need for intervention.
  • Seamless client management: With centralized client management, it is easy to view and manage multiple clients from a single console.
  • Data security and privacy: The solution ensures that the data and privacy of every organization is highly secured and is not tampered with.
  • Multi-tenancy: The solution's innate multi-tenancy allows MSSPs to efficiently handle multiple clients' security infrastructure without compromising their privacy.

See Log360 MSSP in action: