For Easy & Effective Asset Management

README for Version 5.6

ManageEngine AssetExplorer 5606

Issues fixed in 5606 (Released on: 11 January, 2012)

• AE-41346 : Exception while editing a workstation by technicians with full control of Asset Module (without SDAdmin role).
• AE-39389 : Technicians with full control of Asset Module (without SDAdmin and CMDB role) cannot import assets from CSV file.
• AE-41793 : CSV import failed for certain workstations if the model field in the CSV import was case sensitive.
• AE-39999 : Scan getting failed when the software manufacturer name having more than 150 characters.
• AE-43119 : License keys are not detected in case of scanning through agent.
• AE-39095 : Unable to delete workstations which had huge date of audit history.
• AE-40398 : Cannot import remote server data into central server if the data had some special characters.
• AE-41822 : LDAP import getting failed in case of Novel eDirectory.
• AE-42821 : While scanning VMHosts, relationships between VMHosts and VMs were not established if the VMs were scanned even before the VMHost was scanned.

ManageEngine AssetExplorer 5605

Issues fixed in 5605 (Released on: 17 November, 2011)

• AE-41966 : Workstations getting overwritten based on machine name instead of service tag in WMI scanning.
• AE-41967 : Entries from the table DynamicTables getting removed while restoring the backup data.

ManageEngine AssetExplorer 5604

Enhancements in 5604 (Released on: 02 November, 2011)

• AE-40751 : Scanning inventory for VMWare host machines (Supports ESX/ESXi 3.5 to 4.1).
• AE-41214 : Option to configure email ids to notified apart from choosing technicians for contract expiry notification.
• AE-41213 : Option to send multiple expiry notifications for a contract.
• AE-41212 : Option provided to additional comments while changing the state of assets or assigning it to a user/department.
• AE-40395 : Scan script for Mac machines.
• AE -39145 : Fetching user accounts from Windows machines during scan.
• AE-40327 : Default report to find assets depreciated by 50% or below.

Issues Fixed in 5604

• AE-41363 : System type(32 bit/64 bit) details not shown for windows XP/2003.
• AE-41159 : Microsoft office license key not fetched in agent based scanning.
• AE-40850 : Importing CSV file by having workstation UDF fields without asset UDF fields causes error.
• AE-40749 : Remote Control not working in Firefox 5.0
• AE-40722 : Exception throws on home page, if a product type is named as "Others"
• AE-40537 : When UAC is enabled in Windows Vista and later OS, viewer hangs during remote control.
• AE-40393 : Showing last logged in user in Mac machines.
• AE-40392 : Showing last logged in user in linux machines.
• AE-40302 : Contract notification is not sent, if a technician with invalid email id is chosen.
• AE-40157 : While adding description with new line characters in the workstation"s add cost popup, details are shown in a single line.
• AE-40124 : Workstation filter is not reset to "All" after searching in Workstation list view.
• AE-39908 : Site restricted technicians are not able to view query based report.
• AE-41154 : While performing auto assign workstation, option to configure "Retain users site as assets site".

ManageEngine AssetExplorer 5603

Enhancements in 5603 (Released on: 22 August, 2011)

• AEF-39502: Asset Depreciation - The depreciation costs of all the assets can be calculated by choosing the appropriate depreciation method either at the product level or asset level.
• AEF-38896: Public key authentication support for scanning linux machines
• AEF-40001: Support for scanning the linux machines using shell script. The script can be used for scanning linux machines not in network or to push inventory data from the remote machines to the server.
• AEF-39816: RAM frequency details fetched during scan.
• AEF-39816: Date fields in all the forms can be edited manually without choosing the calender.

Issues fixed in 5603

• AE-39870: Some unwanted IPs are getting added when scan is triggered by enabling "Check for newly added workstations".
• AE-39501: Shipping and billing address with more than 30 characters cannot be added in PO.
• AE-39787: Not more than 10 characters can be provided in the first field of add new vendor form.
• AE-39872: Workstations CSV import failed if the harddisk capacity was provided without harddisk serial number.
• AE-40003: In the components list view, not able to find the users who owned the components.

ManageEngine AssetExplorer 5602

Enhancements in 5602 (Released on: 15 July, 2011)

• AEF-38867: Support for sending notification to user(s) upon installation of prohibited software.
• AEF-39408: Support to identify workstations with duplicate 'Service Tag' and 'MAC Address' from Admin tab --> General Settings.
• AEF-38868: Support to enable or disable the scan option while creating/editing a role.

Issues fixed in 5602

• AE-38969: Unable to push the remote server data to central server when no site is specified in 'Central Server Configuration' page.
• AE-39449: Slow response while searching the workstation/server from global search.
• AE-39277: Showing all the deleted people list while adding 'Used by' relationship in asset's add relationship page. 
• AE-38844: Certain software not detected on 64 bit machines.

ManageEngine AssetExplorer 5601

Enhancements in 5601 (Released on: 18th June, 2011)

• AEF-39000: Option to add attachments in Purchase Order without editing it.
• AEF-38692: I18N support for CI and relationship attributes.
• AEF-38115: While scanning MS SQL Server software from the machines, the edition of the software is also fetched.

Issues Fixed in 5601

• AE-38855: Domain name getting duplicated in the domain list view during scan.
• AE-38734: Assign Owner popup is not closed in firefox when the action is performed from list views.
• AE-38704: A server under Application Server CIType with OS as Microsoft Windows would be moved under Windows Server CIType upon editing it. 
• AE-38705: A parent CIType and its childs with CIs in it and which are not assets (i.e "Track as assets" is disabled).If the parent CIType is now moved under an asset CI Type (for eg:Server), the mapping to Server is not established appropriately.
• AE-38659: While performing an AD users import login name is populated in place of display name.
• AE-38887: While performing a scheduled AD import of users, the checkbox status for "Move associated assets" is not retained.
• AE-38870: Agent failed to start in certain machines due to dll corruption and agent version upgraded to 1.0.6.

ManageEngine AssetExplorer 5600

Enhancements in 5601

• AEF-39000: Option to add attachments in Purchase Order without editing it.
• AEF-38692: I18N support for CI and relationship attributes.
• AEF-38115: While scanning MS SQL Server software from the machines, the edition of the software is also fetched.

Issues Fixed in 5601

• AE-38855: Domain name getting duplicated in the domain list view during scan.
• AE-38734: Assign Owner popup is not closed in firefox when the action is performed from list views.
• AE-38704: A server under Application Server CIType with OS as Microsoft Windows would be moved under Windows Server CIType upon editing it. 
• AE-38705: A parent CIType and its childs with CIs in it and which are not assets (i.e "Track as assets" is disabled).If the parent CIType is now moved under an asset CI Type (for eg:Server), the mapping to Server is not established appropriately.
• AE-38659: While performing an AD users import login name is populated in place of display name.
• AE-38887: While performing a scheduled AD import of users, the checkbox status for "Move associated assets" is not retained.
• AE-38870: Agent failed to start in certain machines due to dll corruption and agent version upgraded to 1.0.6.

Features added in service pack 5600

Enhancements in CMDB Module

• With this release all assets,people (users and technicians), documents, IT and Business Service etc are tracked as configuration items (CIs).
• All CIs are categorized under CI Types and each CI Type can have different set of attributes and relationships.
• CI Types can be configured in an hierarchical structure and a child CI Type would inherit the attributes and relationships of the parent CI Type.
• Unlike the previous version, any type of relationship can be configured between two CIs.
• CIs are identified during scan, AD import and categorized under appropriate CI Types. CIs can also be imported from CSV files.
• Enhanced CI relationship map which allows viewing the relationships to N levels. The relationships of a node are displayed upon clicking it.

Issues fixed in 5600

• Agent failed to start when UAC is enabled in Windows Vista.
• Showing command prompt during agent install/upgrade/uninstall has been removed.
• Agent status is not updated to the server if agent is uninstalled manually.
• The manufacturer of a software can be edited from the software details page.
• StackOverFlow error and OutOfMemory error during reconcile of workstations.
• OU population takes a long time during users import from Active directory and domain scan when the OUs is high.
• Microsoft Office license keys not fetched in Windows7 64 bit machines.
• While importing users from Active directory if the department for the user is changed, corresponding change was not reflected in the assets owned by the user if "Move associated assets" was not checked during import.

ManageEngine AssetExplorer 5504

Issues fixed in service pack 5504

• Agent failed to start in certain machines due to dll corruption.
• Blank page during login in free version of AssetExplorer.

ManageEngine AssetExplorer 5503

Issues fixed in service pack 5503

• Software is not detected during scan in Debian machines.
• Internet Explorer is not detected while scanning windows vista machines.
• All IpAddresses are not detected while scanning linux machines.
• Remote server data is not imported into the central server if the users email id is empty.
• Asset additional fields not shown in the workstation list view.
• Print preview provided for non it assets.
• RemoteControl failed for vista and later operating systems when prompt for getting user's permission is configured.
• Installation count is not displayed correctly in software details page if major-minor version grouping is configured for a software.
• Copy and paste (Ctlr+c and Ctlr+v) does not work during remote control.

ManageEngine AssetExplorer 5502

Issues fixed in service pack 5502

• Site association is removed for asset(s) in "In Store" state after a Domain/Network scan is performed without choosing a site.
• Unable to approve the PO if the approver name contains a single quote.|
• Unable to edit the PO created date.
• UI alignment is not proper in License Agreement details page.
• User, department ,site and region details included in agent related list views.
• Last logged user field changes from a user name to blank after a scan, if scan is performed using script as logon script or through agent with "Scan of system startup" enabled.
• Some of the software titles are displayed with ####AND#### instead of '&' after script or agent scan.
• Software version is not updated properly during rediscovery of workstations/servers.
• Similar to agent based scan, WMI scan will fetch software installed by all users from Windows machines.
• If an asset in moved to "In Store" state, the association of components with the asset will not be removed.

ManageEngine AssetExplorer 5501

Issues fixed in service pack 5501

• Hard disk and Memory Module information is not fetched while scanning Solaris machines.
• Memory details are not fetched while scanning Mac machines.
• Problem while scanning AIX machines when OS version is fetched.
• Change credentials not happening from device details page for network devices.
• Organization logo is displayed in PO even after disabling it under Admin tab -->Company details.
• Unable to search for server(s) from the global search.
• Domain information is lost after changing a user to technician.
• Problem while searching for resources from the global search in non-English version.
• 'Order this PO' link not displayed for the PO owner.
• Vendor's Email ID is not displayed in purchase order form.
• Site is not populating automatically after choosing user/department in "Assign Owner" screen.
• Unable to connect and push data to central server using 'Local Authentication' from remote server in case of distributed asset scanning.
• Software reports showing improper purchased and installation counts under certain conditions.
• 'Server with less than 10% free space' report is not working with MS SQL database server.
• PO Overdue notification is not sent later if application is not running when the notification action has been scheduled.

Features added in service pack 5500

• Agent based scanning for windows workstations and servers.
• Support for fetching inventory from AIX machines.
• Support for scanning 64bit software.
• Support for multiple languages apart from English.
• PO work flow has been enhanced to include four new states : Ordered, Items Received, Invoice Received and Payment Done with support for adding invoice and payment details.
• Multi Approval : Provision to configure multiple approver's for a PO.
• Ceiling limit for PO approver : Provision to restrict an approver to approve a PO based on the total cost of the PO.
• Support for configuring different tax rates for items in single PO.
• Consumables : Items that are of type consumable would not be added as individual asset while they are received from PO.
• Reconcile assets : Provision to reconcile assets created by receiving items from PO and assets added during scan.
• Support for different license types like OEM, concurrent, enterprise - subscription, enterprise - perpetual, free, named user, node locked, trial apart from the existing CAL,volume, individual. License types for Microsoft,Adobe and Symantec are configured by default.
• Support for configuring custom license types.
• Support for license agreements and notifications on license expiry.
• Importing software licenses from CSV.
• During bulk allocation of licenses, licenses would be allocated to corresponding machines based on the license key fetched during scan and license key of the licenses.
• Auto sync of Distributed data - The inventory data scanned in the remote AE servers would be pushed automatically to the central AE server. This would be a periodic process and any change in inventory data in the remote server would be synchronized with the central server.
• Remote Control settings : Remote control to a machine would prompt for user's permission by default to access the machine. Machines for which the prompt is not required (for eg: Servers) can be configured from the workstation/server list views.

Other Enhancements

• Problem in scanning dual processors in a machine has been fixed.
• Manually added software to workstation would be retained even after subsequent scans. Previously, those software would be removed during subsequent scans.
• Site restriction on asset removed : Previously asset's site is determined by the site in which the user of the asset is. Now asset can be associated to a site other than its user's site.
• Provision to add invalid servicetag list and OIDs for network devices from UI.

Issues fixed in AE5 - 5103 :

• Problem while importing the standalone audit scan information through xml when the software name is not available.
• In custom reports filter, vendor details were also displayed when site was chosen.
• The software 'Microsoft Security client' was not detected in scan.
• The changes in product name of servers was not updated during re-discovery.
• Problem while scanning solaris zone machines.
• Certain workstations getting overwritten due to same machine name even though servicetag is different.

Issues fixed in AE5 - 5102 :

• Duplicate department error while importing users from the Active Directory / CSV file when the department with the same name is already marked as deleted.
• New column(s) added in Custom report under module Workstation/Resources.

• Bar code
• Last logged user
• Workstation type (Desktop/Laptop)
• Lease start date
• Lease end date

• Unable to remove the product even if the product is not associated to any asset(s).
• 'Order By' functionality in reports section is not working properly with MSSQL database.
• Junk values in MAC Address if the machines are scanned using scan script.
• Scanned information(s) is not updated properly in database if scanning of a machine takes more than 5 minutes.
• While doing individual workstation scan or network scan, it's updating the scanned data to the another machine.
• Incorrect BIOS date in harware details page for Linux machines.
• Showing different history information while doing scan using 'Scan now' option and scan script.
• Selected OU's structure is not maintained during subsequent scans.
• Junk values in monitor serial number while doing domain scan.
• Error while scanning linux machines (One of the mandatory field value is set as NULL).
• Unable to change the user's department if user is owner for an asset.
• Not able to save the location details in asset page without giving site information.
• Multi processor information is not fetched in Linux machine.
• Error while scanning Mac machines if the machine memory module details are having encrypted content or empty string.
• Unable to update the site information of assets if the asset ownership is having user or department not assigned to any site.
• Always showing 'Hardware removed' and 'Hardware added' in EMail notification after domain scan.
• Purchase order listview column customizer is not working in firefox browser.

Issues fixed in AE5 - 5101 :

• Unable to import the asset(s) from CSV file if department is specified without site information.
• Expired and Disposed workstation(s) removed from Unaudited workstations list view.
• Expired and Disposed assets removed from assets list displayed under "Associate to Asset" option in "Assign Owner" screen.
• License details is not removed if the software type is changed from Managed to any other type.
• Home page software compliance type graph is not showing the count properly in case of major-minor version grouping.
• Compliance type not displayed properly if volume license is purchased for particular software.
• Changing the report column order is not working.
• SQL Query report 'Order By' functionality is not working.
• Asset home page 'Asset Summary' dashboard is not showing their count properly if the product type count is greater than 10.
• OU's page is not loading if the OU's count is too large.
• AD User(s) import is not working with windows 2008 server.

Features added in service pack 5100

• Support for Client Access License (CAL).
• Support for fetching users from LDAP and LDAP authentication.
• Support for Personalized date format.
• Support for scanning Multi Processor information in linux machines.
• New role 'Remote Desktop Access' is added to restrict technicians from using Remote Control.
• Support for additional fields for Software License.
• Fetching software from Mac machines.

Issues fixed in AE5 - 5100

• Remote Control to Windows Vista OS and Remote Control from Firefox 3.
• Restriction on specifying the contract notification period.
• Performance issues in scanning Windows machines using Logon script.

Features added in service pack 5005

• Support for scanning Solaris machines using telnet or SSH.
• Support for volume licensing apart from the current individual and enterprise licensing.
• Support for fetching multiple processor details from the workstations.
• Support for scanning the workstations in silent mode using the scan script(Scan tab --> Standalone workstation audit). This script can be configured as a logon script in Active Directory and even in case of failure the error message would be pushed to the AE server without prompting the error message to the workstation users.

Issues fixed in Service Pack 5004:

• Site field is missing in software license edit page.
• Software Summary Report is showing duplicate workstations for certain criteria.
• Modify product type option added in workstation and other assets listview.
• While editing the server, product's of type server are not displayed under model dropdown.
• Duplicate workstations in software details page.
• Exception while deleting the multiple workstation(s) from the listview.
• Exception while scanning the network devices like printer, router, switch and access point.
• Service pack installed workstation listview always showing all workstation(s) even if the logged in user has restricted site access.
• Unable to generate the advanced matrix report for certain criteria choosen.
• Audit report is not working with SQL Server 2000.
• Summary report print preview is not working properly if the report is having any criteria in filter page.
• HTTP 500 error while viewing the user details in software details page.
• Data model schema added for software in New query report option.
• Department is not checked by default in AD user's import wizard.
• Network/Windows domain scan audit changes notification is sent to the wrong technician at times.
• While changing the asset state from 'In Use' to 'In Repair' its removing the attached assets and components.
• Spot search is not working in failed workstations list view.

Issues fixed in Service Pack 5003:

• 100% CPU usage when the product or SQL Server is running in non-english OS.
• Creating duplicate workstations in the listview after changing the resource state from custom state to 'In Use'.
• GL Code size increased from 20 to 250.
• Server machines is not removed from the server listview, after changing the product type from 'Server' to other product.
• Software information is missing after importing the scanned windows data into linux machine.
• Contract notification template format is not reflected in the EMail to the owner/vendor page.
• Dynamic group listview showing the incorrect information for the site column.
• Location, Warrenty Expiry date, GL Code and Cost Center added in reports.
• Rendering exception while searching the software from the global search.
• New purchase order quantity field accepting alpha numeric value.
• Workstation listview advanced filter not working properly.
• Software licensing, connected asset(s) and attached component(s) will be removed if the asset changed from 'In Use' to 'Disposed'/ 'Expired'.
• Memory and date column comparison is not working properly in reports.
• Matrix report title always showing Untitled.
• Unable to edit, save and schedule the audit report.

Issues fixed in Service Pack 5002:

• Unable to import the non english scanned assets from Remote Server.
• Duplicate department(s) created after importing the user(s) from the Active Directory.
• IP Address column added in Dynamic Group Criteria list.
• Provision to assign the site to all the resource states except 'In Use' and 'In Repair' states.
• Expired contract(s) not sending all the asset(s) in notification mail.
• Adding new asset from the asset list view its not choosing the right product name instead it showing all the products.
• Asset Home page is not displaying properly.
• Software information not fetching from the Windows vista machine.
• While editing the server, appropriate model is not displayed.
• Site restriction defined for technicians get removed after importing users from Active Directory.
• Unable to schedule the audit report(s).
• Date format issue in Asset CSV import.

Issues fixed in Service Pack 5001:

• Asset and Workstation listview performance issues fixed.
• Software listview installed count allways showing zero for unmanaged softwares.
• Browser cache Issues fixed.
• Home page graph not loading properly fixed.
• Duplicate resources in Dynamic Group listview fixed.

Features added in AssetExplorer 5000:

• Support for MSSQL apart from MySQL.
• Defining roles for technicians i.e technician access can be restricted to certain modules alone like assets alone, purchase alone e.t.c.
• Backup scheduling : The entire data can be backed up on a periodic basis to a remote server.
• Distributed asset scan to support for printers, routers, switches and users imported from Active directory apart from workstations alone.
• Provision to remote connect to a Windows workstaion.
• Provision for attachments and additional fields in purchase order with enhanced approval system.
• Site based access restriction for technicians. For eg: a technician can be restricted to view, add,update or delete any data pertaining to California site alone. This would be helpful for organizations distributed across multiple sites.
• Provision to add custom resource states.
• Provision to add contract additional fields.
• Asset Relationships - Helps in providing a quick view of all the assets that are impacted if a particular asset is down. For eg: View all the workstations that are affected if a printer is down.
• AD Authentication for technician login.
• Provision to bulk select and scan from workstations, other IT assets and groups list view.

README for Version 4.0 and above

Issues fixed in Service Pack 4017:

• Issues related to fetching service tag, product and bios details in case of linux machines have been resolved.
• Issue in displaying workstation and asset additional fields in the details page (Resource Info page) has been fixed.

Issues fixed in Service Pack 4016:

• Certain memory issues in software license management has been fixed.

Features added in Service Pack 4015:

• Fetching service tag, model, bios information, memory modules for linux machines during scanning.
• Fetching software version for all software while scanning.
• Certain memory issues while adding software licenses has been resolved.

Feature added in Service Pack 4014:

• Certain memory issues while scanning large number of workstations has been resolved.
• Auto pushing of agent to the remote workstations in case of DCOM failures while scanning.

Feature added in Service Pack 4013:

• Distributed workstation scan: AssetExplorer will help you scan assets distributed across multiple sites. Install AssetExplorer in your remote sites where you want to scan assets. When scanning is complete, you will be able to export the data from the remote AssetExplorer server in the site and import it in your central AssetExplorer Server.

Issues fixed in Service Pack 4012:

• Attachments not being displayed in old contracts.
• Problem in scanning workstations which has two entries for the same software in the registry.

Features added in Service Pack 4011:

• Stand alone workstation audit i.e., provision to scan workstations not in network, copy the inventory data and import it in to AssetExplorer server.
• Scan for printer configuration details from workstations.
• Scan for software installation date.
• Provision to add new software type and software category.

Issues fixed in Service Pack 4011:

• License keys not fetched from Microsoft Office 2007.
• Oracle client installation not being scanned.
• No able to delete a domain.
• Not able to stop scanning from the Windows domain scan popup window.
• Physical memory conversion issues in reports.
• Manually modified servicetag getting changed in subsequent scan.

Features added in Service Pack 4010:

• Asset Lease Expiry Notification.
• Workstation-Server classfication.

Issues fixed in Service Pack 4010:

• Workstation state automatically changing to "In Store" state.
• Exceptions when scanning a workstation through WMI Scan Script.
• Memory shortage problem during importing users from Active Directory.

Features added in Service Pack 4009:

• WMI Logon Scripts to push the Hardware and software inventory into AssetExplorer Server.
• Provision to attach Documents to all Assets.

Issues fixed in Service Pack 4009:

• Problem while deleting Domains.
• Workstation Audit History Problem in large DHCP enabled networks.
• Workstations inventory not getting updated on successful re-scans.

Features added in Service Pack 4008:

• Support for fetching inventory details of Printers, Routers and Switches.
• Support for modifying the Product and Product Type of any asset.

Features added in Service Pack 4005:

• Scan for Windows service packs and hotfixes.
• Scan for software in Linux workstations.
• Support for resource and workstation addtional fields in reports.
• Enhanced import workstations from CSV file.

Issues fixed in Service Pack 4005:

• Unable to allocate more than 10 software licenses from a particular software page.

Features included in Service Pack 4004:

• Scan range of IP address in Network Scan.
• Support for scanning Mac workstations.
• SSH support for scanning Linux and Mac workstations.
• Provision to configure scan credentials for individual workstation.
• Bulk modification of scan credentials from workstation list view.

Issues fixed in Build 4002:

• Unable to schedule more than one report.
• Unable to view assets associated with a Purchase order if the name of the asset is modified.
• Organizational units not being listed when hierarchy in AD is modified.
• If some users are deleted and import users from AD is performed, the deleted users are not getting added.
• Option for bulk modification of state in Workstations and Assets list view.

Issues fixed in Build 4001:

• Unable to start both AssetExplorer and ServiceDesk Plus as windows service in the same machine.

Need help ?

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