NOTE: Please provide full access rights to the folder where you want to copy the backup.
Step 3: Save the hotfix from the link mentioned below,
https://www.manageengine.com/products/asset-explorer/service-packs.html
Step 4: Run the script UpdateManager.sh in the <AssetExplorer-home>/bin folder. From the Update Manager tool click "Browse" to select the Service Pack file (ManageEngine_AssetExplorer_0_0_SP-x_0.ppm file that you had downloaded) and then click "Install...". Follow the on-screen instructions to apply the Service Pack / Hotfix.
Step 5: Once the upgrade is complete, start AssetExplorer Server.
Command line option to apply a patch in Linux
To install a patch from console or command line,
Easiest option:
sh UpdateManager.sh -c
And it will guide the user through the steps.
Here are the other options:
sh UpdateManager.sh -u server/default/conf -c -option i -ppmPath <Patch file path including patch file name> -h <Product Home>
To un-install a patch: sh UpdateManager.sh -u server/default/conf -c -option u -h <Product Home> -version <Patch version>
To view installed patch versions: sh UpdateManager.sh -u server/default/conf -c -option v -h <Product Home>
To run UPDATEMANGER.bat from konsole mode: UpdateManager.sh -c -option i ppmPath <Path where PPM is downloaded> -h C:\ManageEngine\AssetExplorer
You can download and Install AssetExplorer Probe in the remote network by downloading the exe file from the website below.
https://www.manageengine.com/products/asset-explorer/download.html
After installation when you start the application and connect to the client for the first time, it will prompt you to run either as a Central server or Probe (Remote server). Choose Remote server. You will be able to scan assets and perform scan configuration in Remote server as you do in AssetExplorer.
You can then export scanned Asset information from the Remote server under Admin -> Distributed Asset Scan. This will export the scanned Asset information as a zip file. These exported assets can be imported into your central AssetExplorer server under Admin --> Distributed Asset Scan.
By doing this we have a track of all our Assets in the organization in one place which makes it easier for us the manage them. Also Distributed asset scan functionality helps to reduce the load in AssetExplorer server.
Customers interested in using the Distributed scan feature can get the AssetExplorer Probe (Remote server) license from our licensing team (This license will be equivalent to the number of nodes purchased for AssetExplorer) which can be applied in the Asset explorer Remote server installations.
If the old build is a different build, then the same build needs to be installed in new server. You can download earlier builds of from our Archives website https://archives.manageengine.com/asset-explorer/
You can download all versions of from our Archives website https://archives.manageengine.com/asset-explorer/
The way is designed is that it does not store attachments in the database. They are stored in the file attachments folder of the installation directory (C:\ManageEngine\AssetExplorer)
You would have to copy the following folders to the new server from the existing server in order to retain the file attachments.
Step 4: Copy the backup taken from the production server to the Test server.
Step 5: To restore the backed up data, Go to [AssetExplorer-Home]\bin directory and execute restoreData.bat. Choose the backup file while prompted as in the screen shot given below,
cmd> [ Home]\bin
cmd> restoreData.bat [ Screenshot ]
Step 6: Start the server once after restoring the data in the Test server.
Step 7: Stop mail fetching immediately after applying production data to your test server. You don't want it stealing emails that should be going into your production system. (Admin --> Mail server settings --> Stop fetching).
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