ADSelfService Plus

Every organization strives to implement better practices and utilize every resource available with them to the fullest extent and stay ahead of its competition. To stay competitive it is necessary that all employees remain focused on their roles and are able to contribute better. For this a hassle free environment is necessary and also the need of the hour.

Considering that 30% of time is wasted in an organization waiting for a password ticket to be solved there, a significant loss in productivity of an employee and hence overall productivity of an organization. ADSelfService Plus is a web based Active Directory password reset solution which helps to address the unproductive time an employee has to wait for any of his change password tickets.

It allows an administrator to provide an employee/ domain user with access to a self service portal. The domain user can securely reset his own password or unlock his account by answering a set of secret questions on enrollment.

ADSelfService Plus provides the following benefits to an employee and an organization:

• Reduces the overall downtime of a computer.
• Increases overall productivity of your employees.
• Allows to employ support staff for more pressing and important tasks.
• Reduces Help Desk Workload to a great extent.
• Reduced cost to maintain helpdesk workforce.
• Decrease in attrition rate on avoiding repetitive and mundane tasks.
• Secured Reset with control held with the domain user itself.
• Improved security with a set of validation questionnaire

List of Other Features in ADSelfService Plus