Password self-service from login screens using ADSelfService Plus

Login agents for password self-service

With web‐based password self‐service, end users need not rely on administrators or helpdesk technicians to reset their passwords or unlock their accounts anymore. But there is still a small element of dependency involved: an end‐user needs to borrow someone else’s computer to access the self‐service portal. To overcome this shortcoming, ADSelfService Plus has login agents, which can provide access to the self-service portal from the login prompts of various systems and applications.

Windows GINA/Credential Provider

ADSelfService Plus login agent for Windows eradicates dependencies on other users’ computers by allowing end‐users to reset password/unlock account directly from the Windows logon prompt itself. The login agent can be deployed to users' machines from the ADSelfService Plus web portal itself, or through GPO or SCCM.

The ADSelfService Plus login agent for Windows is basically a modified version of MS GINA/Credential Provider, which adds a Reset Password / Unlock Account link on the Windows logon screen. The link text, icon, button, etc., are completely customizable. ADSelfService Plus login agent for Windows supports OS versions from XP to Windows 10. Learn More.

macOS login agent

In a large Windows-based organization, it is not uncommon to find computer systems running macOS. ADSelfService Plus comes with a login agent for macOS, which places a Reset Password/Unlock Account button on the login screen. The macOS login agent is similar to the Windows login agent/Credential Provider agent on Windows machines.

If users forget their passwords, they can click the Reset Password/Unlock Account button and reset the passwords in Active Directory from the login screen of the Mac. Mac users connected to Active Directory no longer have to depend on the IT help desk when they forget their passwords, or are locked-out of their accounts. ADSelfService Plus' login agent for macOS supports macOS versions 10.10 and later. Learn More

Linux

Linux, an open-source OS, is one of the most popular OSs among users. When Linux OS users forget their Active Directory (AD) passwords, they usually have to call the IT help desk for assistance, affecting their productivity.

ADSelfService Plus overcomes this challenge by including a Reset Password/Unlock Account link on the login screen of Linux machines. Clicking this link opens a password reset wizard through which end users can quickly reset their Windows AD passwords. Additionally, IT admins can enforce multi-factor authentication techniques available in ADSelfService Plus, making it easy to verify user identity during self-password reset and self-account unlock. Learn more

Outlook Web Access

When people are out of their corporate network, they are forced to access their Exchange mailboxes using Outlook Web App (OWA). But what happens when those users forget their passwords? They lose access to important emails and end up calling the IT help desk for password reset.

To avoid such situations, ADSelfService Plus supports OWA integration to provide remote users with self-service capabilities. When integrated, ADSelfService Plus places a Reset Password/Unlock Account link on the login page of OWA through which users can reset their passwords and quickly gain access to their Exchange Mailbox. Refer this guide for more info.

SharePoint

SharePoint is a web application platform developed by Microsoft. ADSelfService Plus can be published as a Web Part in a SharePoint site to give users quick access to the self-service portal. Users can update their profile information, change their domain passwords, subscribe to groups and search for their colleagues contact information by logging in to the self-service portal.

Integrating ADSelfService Plus with SharePoint also places a Reset Password/Unlock Account link on the log in page of SharePoint to help users reset their forgotten passwords or unlock their accounts.

Citrix Web Interface

Citrix Web Interface is a web-based client that provides access to published applications or desktops through a standard web browser. It is mostly used by users working from remote site to gain access to internal applications or desktops in their organization. To equip such users with password self-service capabilities, you can integrate ADSelfService Plus with Citrix Web Interface.

Once integrated, a password reset/account unlock link is placed on the log in page of Citrix Web Interface. Clicking this link will start the ADSelfService Plus password reset wizard through which users can reset their forgotten passwords and unlock their locked out accounts immediately.