ServiceDesk Plus - MSP 7.6

Complete Help Desk for Managed Service Providers
New Features Pricing Online Demo
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When Reality Hits ITIL Implementations
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ServiceDesk Plus - MSP Editions

ServiceDesk Plus - MSP is available in three editions. Pick the edition that suits you the best.

  • Standard Edition
  • Professional Edition
  • Enterprise Edition

Standard Edition: Help Desk Only

Professional Edition: Includes Help Desk & Asset Management.

Enterprise Edition: Includes ITIL Help Desk & Asset Management.

Please contact sales@manageengine.com to get your quote.

  ServiceDesk Plus - MSP
Standard Edition		 ServiceDesk Plus - MSP
Professional Edition		 ServiceDesk Plus - MSP
Enterprise Edition
Account Management
Help Desk
Problem Management    
Change Management    
Configuration Management Database (CMDB)  
Automatic email to ticket conversion
Active Directory Integration
LDAP Integration
Import from CSV files
User Survey
Complete History of Request
Multi Site Support
Scheduler
Remote Desktop Sharing - Across Networks
Remote Desktop Sharing - Within Network  
IT Help Desk Reports
  • Canned Reports
  • Customizable Reports
  • Query Builder
  • Scheduled Reports
  • Export as CSV, XLS & PDF
Automatic Dispatch
SLA Management
Automatic Case Routing
Auto Device Discovery  
Notify Technicians
Holidays / Operational Hours
Knowledge Base
Self Service Portal
Asset Management  
Purchase Management  
Contracts  
Custom Request Form Templates
Flash Reports
Operating systems supported      
  • Windows
  • Linux
Database Support      
  • MySQL
  • MS SQL
Pricing (starts at) $595 $1195 $3495

 
ServiceDesk Plus MSP Download
US :  +1 888 720 9500  |  Intl :  +1 925 924 9500
US Intl :  +1 800 443 6694  (alternate number)
Australia :  +1 800 631 268  |  UK :  0800 028 6590
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