Advanced analytics for a holistic view of your IT operations

Connect to IT apps, import data from databases, and gain insight into all facets of your IT.

 
Free e-book

7 real-life IT problems and how to solve them using advanced analytics

IT departments are rife with problems. Whether its sudden bursts of incidents triggered by changes, an inability to spot process-level inefficiencies, or not knowing how to right-size your IT staff, every IT department has its own share of problems.
In this e-book, we discuss real-life IT problems and how to solve them using advanced analytics.

 
6 help desk hacks to reduce your ticket volume
Free webinar

What's new with
Analytics Plus in Q1, 2021?


May 11th, 2021
10am GMT  |   10am PST   |   10am AEST

5 ways to create a chaos-free NOC

Sign up for a free 1-on-1 session with our experts

free 1-on-1 session with our experts
 

Clarifications on specific product features

Guidance in building custom reports

 

Detailed answers to specific questions

Help with modifying existing reports to match your needs

 

Get a head start with out-of-the-box IT analytics

Save hours of your time and find the insights you need. Analytics Plus integrates seamlessly with several popular IT applications and offers prebuilt reports and dashboards to help you get started with analytics right away. Slice and dice data, drill down to view details, and customize these reports to create your own KPIs or metrics.

Make faster decisions using AI

Analytics Plus features a built-in AI-assistant that enables anyone in the organization from the CTO and network operations center (NOC) teams to help desk managers, front-line technicians, and support engineers to ask or type questions, and get instant responses in the form of rich visualizations.

Envision the future

Now you can confidently plan your IT budget or staffing requirements, and prepare for sudden changes in your business. Analytics Plus' powerful forecasting algorithm analyzes historical data to predict accurate forecasts for the future.

Be in the know, always

Staying abreast of changes in your data will no longer be a hassle. You can set up threshold-based alerts for important events and notify relevant stakeholders; for example, when SLA compliance dips below 95 percent or daily backlogs crosses 100. Alerts will be sent via email and in-app notifications.

Connect to any data source

Bring in data hosted in the cloud or on-premise databases. Import from web feeds, spreadsheets, and flat files like Microsoft Excel, CSV, HTML, JSON, XML etc., as well as from cloud drives such as Box, Dropbox, Google Drive, and OneDrive. Analytics Plus will auto-analyze your data to create impactful reports in seconds. No technical expertise required.

Blend data from multiple IT applications

Blend and merge data from multiple sources that you want to analyze together. For example, you can combine data from infrastructure monitoring applications and help desk applications to measure the true impact of network outages on various organizational units.

Securely share and collaborate in real time

Export, email, embed, and publish visualizations, and schedule reports or dashboards for bulk sharing. Use fine-grained access controls and maintain complete control over who can view or interact with your data.

You can also use Analytics Plus' in-line comments to tag other users and collaborate contextually in real time.

Go from data to Insights in seconds