Upgrade to latest build : 3700

How to locate my build number?

Download service pack 3700 and follow the upgrade procedure to advance to build 3700.

Service pack 3700

Step 1 : Upgrade to version 3600. This will involve migrating your application to a new instance (on the same server). You can follow the instructions in this page to complete step 1 or use the form below to request for assistance. One of our support engineers will perform the migration steps over a remote session.

I need help with Step 1

By clicking Submit, you agree to processing of personal data according to the Privacy Policy
Step 2 : Download service pack 3700 and repeat the upgrade procedure to advance to build 3700.

Service pack 3700

It will be a three step upgrade process to get to the latest build (3700)

Step 1 : Download service pack 3500 by clicking on the button below. Upgrade to the build 3500 using the instructions in this link. Once the upgrade is complete, start Analytics Plus and access the web-client to make sure the upgrade was successful.

Service pack 3500
Step 2 : Upgrade to version 3600. This will involve migrating your application to a new instance (on the same server). You can follow the instructions in this page to complete step 2 or use the form below to request for assistance. One of our support engineers will perform the migration steps over a remote session.

I need help with Step 2

By clicking Submit, you agree to processing of personal data according to the Privacy Policy
Step 3 : Download service pack 3700 and repeat the upgrade procedure to advance to build 3700.

Service pack 3700

It will be a four step upgrade process to get to the latest build (3700)

Step 1 : Download service pack 3200 by clicking on the button below. Upgrade to the build 3200 using the instructions in this link. Once the upgrade is complete, start Analytics Plus and access the web-client to make sure the upgrade was successful.

Service pack 3200
Step 2 : Download service pack 3500 and repeat the upgrade procedure to advance to build 3500

Service pack 3500
Step 3 : Upgrade to version 3600. This will involve migrating your application to a new instance (on the same server). You can follow the instructions in this page to complete step 3 or use the form below to request for assistance. One of our support engineers will perform the migration steps over a remote session.

I need help with Step 3

By clicking Submit, you agree to processing of personal data according to the Privacy Policy
Step 4 : Download service pack 3700 and repeat the upgrade procedure to advance to build 3700.

Service pack 3700

click here

Get to know more about the latest features, enhancements and issues fixed in the release notes.
If you are new to Analytics Plus, please download the Full Build.

How to locate my build number?

In the Analytics Plus application, click on the Help icon present on the top right corner.
Click on the "About" menu item.
In the Information displayed, you can find the build Number.
Check the image guide to locate the build number.

Instructions to upgrade :

Follow the below steps one by one, do not skip any steps.

Shut down Analytics Plus.
- Windows installations- Open the services window (Run--> services.msc) and stop the "ManageEngine Analytics Plus" service. The other two Analytics Plus services (Accounts and reports) will shutdown automatically.
- Linux installations- Run the shutdown.sh command from the directory \AnalyticsPlus\bin
As a best practice, take a complete backup of 'Analytics Plus Home' folder.
The Analytics Plus installation directory should have the following permissions configured.
This is a pre-requisite for a successful upgrade. This permission can be revoked after the upgrade is complete.

Run the UpdateManager.bat script (sh UpdateManager.sh for Linux) under the 'Analytics Plus Home/bin' folder which invokes the
Update Manager tool.
Browse and select the Service pack file (.ppm) saved in your computer.
Click Install to initiate the upgrade process.
Once you see the "Installed" message on your screen, click Finish to complete the installation.
Start Analytics Plus application.

Note

< Analytics Plus Home> refers to the directory in which you have installed the Analytics Plus product. This directory location is specified by you when you install the product.
For customers who are using the #2900 and #2901 build, the home directory would be < Reports Home>. < Reports Home> refers to the directory in which you have installed the ManageEngine Reports product. This directory location is specified by you when you install the product.
If you have rebranded Analytics Plus and are upgrading from build 3100 or below, please perform the rebranding procedure again.

Need Help?

Want help with upgrading to the latest version of Analytics Plus? Please email us at analyticsplus-support@manageengine.com

Service Packs

Upgrade to latest build : 3700

Step 2 : Download service pack 3700 and repeat the upgrade procedure to advance to build 3700.

Step 1 : Download service pack 3500 by clicking on the button below. Upgrade to the build 3500 using the instructions in this link. Once the upgrade is complete, start Analytics Plus and access the web-client to make sure the upgrade was successful.

Step 3 : Download service pack 3700 and repeat the upgrade procedure to advance to build 3700.

Step 1 : Download service pack 3200 by clicking on the button below. Upgrade to the build 3200 using the instructions in this link. Once the upgrade is complete, start Analytics Plus and access the web-client to make sure the upgrade was successful.

Step 2 : Download service pack 3500 and repeat the upgrade procedure to advance to build 3500

Step 4 : Download service pack 3700 and repeat the upgrade procedure to advance to build 3700.

How to locate my build number?

Instructions to upgrade :

Note

Need Help?