As an organization grows, its IT infrastructure goes through several changes. Implementing those types of changes in your organization requires a comprehensive and deep analysis of your change management process and how those changes will affect your business.
With analytics for change management, service desk users can identify hidden gaps in their change management process, break out of the 'firefighting' mode, and make accurate decisions by monitoring key metrics.
Analyze your data using out-of-the box reports and dashboards, and outline the steps needed to significantly improve your change improvement process.
Watch this webinar to learn more about how you can:
For the past 3 years, Pritika has been a product analyst at ManageEngine. She has worked in multiple products in the ManageEngine space, and now is currently driving marketing efforts for Analytics Plus, ManageEngine's advanced analytics solution.