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Exchange admins deal with a lot of headaches, but one of the biggest is keeping track of who's actually using their Exchange mailboxes. You've probably been there, doing a routine audit and discovering that several former employees still have active mailboxes consuming storage space and licenses. Or worse, you're paying for 500 licenses when only 300 people actually check their email regularly.

This is where mailbox status reports come in. Instead of manually checking individual mailboxes or waiting for users to report access issues, you can see exactly which mailboxes are active, inactive, disconnected, or nearing expiration across your Exchange environment. Need to provide accurate usage data for budget planning or compliance audits? Pull up the data. Security team asking about orphaned mailboxes that could be security risks? You've got the answer ready.

These reports cover the basics you actually need—tracking new mailboxes, finding inactive users, spotting disconnected accounts, and monitoring account expiration dates.

Recently Created Mailboxes

This report displays mailboxes that have been created within a specified timeframe. It provides essential details, including the creation date of each mailbox and its associated email address, making it easier to get insights into the mailbox creation activity.

The Recently Created Mailboxes report in Exchange Reporter Plus displays the details of newly created mailboxes for a selected Exchange organization

Inactive Mailboxes by Last Sent Mail

This report identifies mailboxes that have not sent any emails within a specified inactivity period. It helps you pinpoint accounts which are no longer in use. This enables admins to clean up unused mailboxes and free up storage.

The Inactive Mailboxes by Last Sent Mail report in Exchange Reporter Plus displays the details of mailboxes that have been inactive based on their last sent email

Inactive Mailboxes by Last Logon Time

This report highlights mailboxes that have not been accessed within a specified inactivity period. It helps identify potentially inactive or abandoned accounts and enables admins to take proactive actions, such as deleting these mailboxes or reassigning the resources.

The Inactive Mailboxes by Last Logon Time report in Exchange Reporter Plus displays the details of mailboxes that have been inactive based on their last logon time

Inactive Mailboxes by Last Received Mail

This report identifies mailboxes that haven’t received any emails within a specified inactivity period. It helps zero in on the mailboxes that may be inactive or no longer in use, allowing admins to manage resources efficiently.

The Inactive Mailboxes by Last Received Mail report in Exchange Reporter Plus displays the details of mailboxes that have been inactive based on their last received email

Disconnected Mailboxes

This report lists mailboxes that are orphaned and no longer associated with an AD user account. Understanding the status of these orphaned mailboxes is important for admins when deciding whether to purge them or re-associate them with an AD account. This report provides valuable details such as the disconnection time and the reason for the disconnection, helping admins make informed decisions about managing these mailboxes.

The Disconnected Mailboxes report in Exchange Reporter Plus displays a list of disconnected mailboxes with disconnection details

Expired Account Mailboxes

This report lists the mailboxes associated with those accounts that have expired within a specified period. The report provides the expiration date and time of each mailbox, along with its associated email address, helping you identify expired accounts and take appropriate action, such as archiving or deleting the concerned mailbox.

The Expired Account Mailboxes report in Exchange Reporter Plus displays a list of expired account mailboxes with the account expiration timestamp

Soon-to-expire Account Mailboxes

This report identifies the mailboxes associated with those accounts that are approaching expiration within a specified timeframe. The report provides the exact expiration date and time of each mailbox, along with its associated email address, allowing admins to take proactive steps, such as notifying users or preparing for account deactivation.

The Soon-to-expire Account Mailboxes report in Exchange Reporter Plus displays the details of mailboxes with accounts nearing their expiry date

Identify and purge stale mailboxes in your organization today

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Highlights of Exchange Reporter Plus

  • Generate comprehensive reports on all aspects of Exchange Server, Exchange Online, and Skype for Business with over 450 built-in reports.
  • Tailor reports to your preferences by creating them from scratch or customizing existing reports using custom reports.
  • Export reports to various formats such as CSV, PDF, XML, or HTML for easy accessibility and sharing, and send them directly via email.
  • Schedule reports to be generated automatically, helping to save both time and effort.
  • Create custom roles and delegate them to non-administrative users and groups to reduce the workload of Exchange admins.

FAQs

If the disconnected mailboxes are not managed, they can pile up over time, taking up unnecessary storage resources. Leaving disconnected mailboxes without action could also lead to potential security risks, especially if the disconnection was due to an issue like a user account being deleted without properly handling the associated user mailbox.

Yes, disconnected mailboxes can often be re-associated with an AD user account if needed. This ensures that mailbox data is preserved, and the mailbox can once again be accessed by a legitimate user. However, if the mailbox is no longer required, admins may choose to purge the mailbox to free up storage.

Yes, Exchange Reporter Plus allows you to export the mailbox status reports in a variety of formats that can be emailed or viewed directly with a document viewer of your choice.

Explore Exchange Reporter Plus' other reports

Inactive Mailboxes reports  

These reports provide information on mailboxes that have not been accessed or used for a specified period, giving visibility into mailbox activity levels within your Exchange environment.

Mailbox Enabled Users report  

This report lists all users who have Exchange mailboxes enabled, providing details such as user names, mailbox types, and related attributes for better visibility into mailbox provisioning across the organization.

Mailbox content reports  

These reports provide comprehensive details of mailbox contents such as messages, attachments, and folder structures, allowing better data organization and compliance monitoring.

Mailbox size reports  

These reports provide detailed information on mailbox storage usage and size trends over time, helping you analyze data growth within your Exchange organization.

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