Set app settings and permissions prior to deployment
Provision store and in-house apps without user intervention
Enforce policies and restrictions that safeguard app data
Run apps on approved versions
Remove apps on demand
Preconfigure app permissions and settings and prevent further modification by end users.
Ensure employees have the right apps on their devices based on their roles and departments.
Approve store and in-house apps on a self-service portal for the convenience of the IT team and employees.
Check for app stability and compatibility before mass deployment or update by managing multiple test channels.
Meet compliance, productivity, and security goals by blocking or mandating the presence of specific apps.
Restrict devices to specific apps and functions and customize the home screen using the kiosk function.
Apply extensive policies to keep app data at rest, in use, and in transit safe.
Mandate VPN for corporate apps while ensuring that personal apps do not connect to it.
Relieve users of password fatigue while securing access to applications.
We have been using Mobile Device Manager Plus for over three years now and have effectively secured all our remote tablets. It takes the pain out of deploying apps and quite efficiently handles all our business requirements.
Peter Bailey Director and co-founder, eXPD8
With Mobile Device Manager Plus, we can silently install specific apps on select devices or for the entire group, without any user intervention.
Abdoul Karim Barry Systems engineer, Microcred Group
*Five prominent vendors (excluding Mobile Device Manager Plus) were considered to calculate the average. The ratings were taken from G2 on December 8, 2021.
Mobile Application Management (MAM) or mobile app management refers to the management of the complete lifecycle of every app used in an enterprise, including installing, updating and deleting apps on both corporate and personally owned devices in the organization. Enterprise mobile application management also includes managing mobile app licenses, permissions, configurations, and defining organizational app policies that includes restrictions pertaining to the apps and data stored on the apps.
App management or application management is the set of activities that are performed by IT admins to ensure organization devices have the right apps installed on them and that these apps are secure. It includes distributing, installing, configuring as well as uninstalling apps on the devices that are used for work. App management software allows admins to manage apps on a range of devices across OS platforms like Apple, Android, Windows and Chrome.
You can manually distribute apps to your workforce by sharing them through email, publishing them on the app store or your corporate website. However, satisfying the requirements of multiple departments and teams in the organization can prove to be tedious, and ensuring the distributed apps are updated on time adds to the task's complexity.
Furthermore, it would be impossible to manually manage app configurations on devices, block apps from creating unauthorized backups of corporate data on third-party cloud servers, or prevent employees from accidentally installing malicious apps on their devices and placing corporate data at risk. This is why it is crucial to use a MAM tool for secure enterprise mobile app management.
With more organizations shifting towards a mobile-only or mobile-first workforce, apps are finding an exponential level of usage in such enterprises. It is the duty of the IT administrators to manage mobile apps - ensure the devices in the enterprises are ready for corporate usage by having all the requisite apps installed on the devices and they're the running the latest version. Managing enterprise mobile apps, thus, seems like a cumbersome task for IT administrators irrespective of the organization size. This is where Mobile Application Management (MAM) software/tools come into the picture, providing an efficient answer for managing apps in the enterprise. Mobile app management solutions nullify any app management issue thanks to its remote management capabilities, ensuring all the IT administrators needs is the right mobile application management tool for efficient app management.
Mobile Application Management (MAM) tools provide organizations various benefits, some of which include a one-time setup to provision distribute apps to devices over the air, and fully remote app management that doesn't require possession of the device. Moreover, app management tools also require minimal admin intervention and zero user action to have apps installed on managed devices.
Mobile Device Management (MDM) primarily deals with proactively protecting the device and the data at all 3 stages - at rest, in use, and in transit. Mobile Application Management (MAM) primarily deals with apps and the data that the apps work with. As both technologies began to evolve, they overlapped into enterprise mobility management (EMM), leading to MDM solutions having extensive MAM or mobile app management capabilities.
Mobile Application Management (MAM) lets IT administrators remotely manage mobiles apps - from the apps already present on the devices to newer apps that are to be installed, IT administrators can manage them all with Mobile Application Management software, over-the-air. IT administrators can configure policies for each and every app, including the data being handled by the apps. Further, you also get the list of all apps present on all devices accessing corporate data, which can then be used for auditing purposes.
Mobile app management solutions completely ease app installation, and management by allowing admins to:
Read on to explore these features in detail.
Creating your own app catalog to contain only those apps approved by the organization is facilitated by an application for MAM. These apps can either be Store apps, available for public download on the Internet or enterprise apps, the in-house apps developed specifically to cater to the organization’s needs. Only these apps are permitted to be installed on the devices, thus minimizing installation of unapproved apps.
In most organizations, employees belonging to a particular department are bound to use the same set of apps. Clustering devices of these employees into groups ensure all apps previously associated to the groups, get automatically distributed to any device that gets added to the group, thereby automating the app distribution process at a department level.
Mobile app management ensures that the requisite corporate apps gets installed with no user intervention and minimal admin action. MDM integrates with Apple Business Manager (previously known as Apple Volume Purchase Program) in case of iOS, Google Play (previously known as Play for Work) in case of Android, and Windows Business Store in case of Windows. In addition to this, you can also install MSI apps on Windows laptops. Mobile Device Manager Plus also enables automating app updates of store apps by deploying any app updates that are available on Apple Business Manager, Managed Google Play and Windows Business Store.
As an enterprise dealing primarily with corporate devices wouldn’t want unapproved apps to be installed on the devices. These apps can be non-work apps, which can lead to loss of productivity or worst can be malicious apps trying to access confidential data. App Blocklist lets you pre-define a list of apps, which gets removed if installed previously on managed devices and also prevents subsequent installations. These apps can be the ones pre-installed on the devices or the apps installed by the user.
With each department needing their own set of apps and not all employees might require all the apps available for the department. In such a scenario, setting up the self-service portal with all the apps and allowing the employees to choose and install the apps that they require.
Having built up an app catalog containing only those apps approved by the organization, you can also ensure the Play Store from where the apps are being installed is customized based on the organization's needs. This ensures easier navigation around the Play Store to install those apps approved by the organization.
With certain apps which require a multitude of settings to be configured before usage, you would ideally want the IT admin to configure. However, configuring it repeatedly might be a cumbersome task for the admin. MDM lets you pre-configure the basic settings on the app (supported for iOS, Android, and Windows), ensuring the app is ready to use on installation without requiring any user intervention. Further, you can also pre-define the app permissions ensuring the users cannot modify the permissions enabled/disabled by the enterprise.
Having installed the apps on the devices, the next step is to configure restrictions on the devices, to avoid unauthorized access of the corporate data which is being used by the apps. MDM lets you restrict the sharing of data from approved apps to unapproved apps and vice-versa. You can also configure restrictions to prevent users from uninstalling apps, installing unapproved apps and you can even disable Play Store / App Store / Business Store.
From locking devices to specific apps using Kiosk Mode to having Virtual Private Network (VPN) specifically for apps, the need for app-specific policies is becoming pertinent by the day. With MDM, not only can you lock the device to a specific set of corporate apps but also pre-configure device settings and prevent users from modifying it. Further, you can also configure Single Sign-On option for corporate apps. Further, you can convert your web apps into conventional looking mobile apps using web shortcuts (or web clips).
With apps being the bedrock of mobile-first workforces, app-based reports provide the IT admin with granular details such as apps present on the device, devices with blocklisted apps etc. MDM has these as out-of-the-box reports which can be scheduled and sent via e-mail.
iOS is extensively used in enterprises, be it as iPads or iPhones. To ensure seamless app management, you can leverage Apple Business Manager (ABM), which is a combination of Apple's two previous programs, Apple Device Enrollment Program (DEP) and Apple Volume Purchase Program (VPP). Enrolling devices using Apple Business Manager (ABM) ensures the devices are Supervised, which helps in better utilizing ABM features such as silent app installation, license management etc.
Android, the other major OS extensively used in enterprises, also has programs similar to Apple's for seamless Android app management. Google Play for Work is similar to Apple Business Manager, with extensive app management features such as silent app installation, approving apps to be installed on devices etc. Similar to Supervision, provisioning Android devices as work-managed device (also known as Device Owner) helps in better leveraging Play for Work.
You can integrate Microsoft Store for Business with your mobile app management tool to simplify store app distribution and management on the Windows devices in your organization. Enterprise-developed Windows applications and MSI applications can be configured, distributed, and managed on Windows 10 laptops, desktops, and Surface Pro devices through your mobile application management tool.
With MAM, it is also possible to distribute Chrome Web Store apps, compatible Google Play apps, and custom enterprise-developed apps to the Chromebooks in your organization.
Required apps, both store and in-house, can be added to a repository within a MAM tool and distributed to employee-owned devices. These apps will then be added to a self-service portal (an application for MAM installed on the device) from where users can install them at their own convenience. It is also possible to create a virtual container within a device to separate corporate apps and data from the user's personal space.
Integrating your mobile app management solution with an app development platform can simplify developing and distributing apps to devices. Mobile Device Manager Plus integrates with Zoho Creator, a low-code app development software, which lets you create web applications, which can they be made into Android/iOS applications, which can then be seamlessly shared to devices using MDM. You can do the same in case of your CRM application developed using Zoho CRM.