Network monitoring is an important IT operation that keeps red flags in the network in check and helps avoid potential business issues. Network monitoring tools provide insights on network availability and health and track critical performance metrics such as CPU usage, latency, and packet loss, empowering you with a complete overview of the network. Hence it is important to choose the best network monitor for your organization. These days, networks are becoming the core foundation of any business, enabling everything from communication to commerce, it needs to be protected from potential threats. For this reason, network management is pivotal for businesses of all shapes and sizes. In the further read, we will get to know,

Why is network monitoring important?

Network monitoring tools are essential to:

  • Proactively monitor the health and performance of a network to prevent downtime.
  • Address recurring network errors by drilling down to their root causes for better functioning.
  • Visualize the overall network and how it's interconnected for quick troubleshooting.
  • Track metrics like CPU utilization, memory utilization, response time, latency, availability, and packet loss.
  • Reduce the mean time to repair to resolve real-time network problems.
    Hence, if your search is for the best network monitoring application, the tool must effectively meet the above essentials.

Features that makes your monitoring tool the best network monitor

Before you pick a network monitor for your organization, there are a few factors that makes a tool the best network monitor. The market is filled with tools from different vendors that range from free to distinct paid versions. What to look for in network monitoring tool is essentially as important as knowing what to monitor itself. Ensuring that your tool has the following traits can help you feel more secure in your choice.

Best Network Monitor - ManageEngine OpManager

Commitment

The primary expectation from the best network monitor software is to be continuously available. Continuous support and long-term commitment are key to earning customers' trust because the tool is never used by itself—admins have to spend a lot of time configuring settings to keep the tool adaptive to the dynamic environment of an organization. Consistency in support and commitment to efficacy should never be compromised since this not only helps satisfy your business goals but also helps build a positive reputation for your brand name.

Customer-centric

The tool should be customer-centric and not profit-centric with development that revolves around the customers' needs. Choosing customer needs over competitiveness is a game changer. A few vendors take suggestions from customers to improve their tool and set up a dedicated team that continuously works on improving productivity and enhancing features. Constant builds and frequent updates make for easier and better monitoring. Automating complex tasks and simplifying monitoring with new features make the tool easy to use and also keeps you excited about it.

Premium support

Aftermarket support is as important as onboarding assistance because it brings higher customer satisfaction and loyalty. Only a few vendors offer premium support with 24x5 assistance. Being able to request support anytime in the future is one of the main factors to consider when looking for the best network monitoring software. Many vendors don't offer demos or free trials; in this case, you cannot be sure about the compatibility with your current systems. A devoted team that can answer all your questions, provide comprehensive FAQs, and can address common issues anytime is imperative. Some vendors also host webinars now and then to keep their end users educated about new roll-outs.

Transparent pricing

Price is one of the main factors that should be evaluated. The actual price including tax should be clearly available on the vendor's site. Having hidden costs and adding them later on without prior notice builds distrust. This isn't only a matter of credibility but also helps you analyze the market value and choose the best network monitor solution for your organization.

Compatible integrations

Integrations from different vendors aren't always compatible with each other. Vendors might have partnerships with other vendors but fail to check the compatibility of their products. In such cases, processes might conflict with each other or other errors could arise. For this reason, purchasing integrations from a single vendor promises more holistic monitoring with guaranteed compatibility.

Custom options

With evolving trends in technology, new devices pop up every now and then. In order to match the monitoring needs of all devices and environments, a wide range of custom options should be provided. Right from scheduling discovery to creating custom reports, each step should have multiple custom options to choose from. Enabling automation will ensure minimal errors. Setting thresholds and being able to detect security threats is also imperative. These are all the features you should look out for.

Multi-vendor support

Some network monitoring tools make configuration difficult by supporting only a few vendors. Look for software that supports multiple vendors, and the same applies to device templates. Being able to create a custom device template from the nearest clone device is an added advantage. You should definitely be looking for a tool that supports multiple methods of monitoring.

Comprehensive display

A lot of data is being collected as devices are monitored. An information-rich display that's easy to understand is significant. Heat maps, tables, charts, tree and donut views, color-coded alerts, custom reports, and actionable information right on the dashboard enable you to take quick action before outages actually happen. On top of that, the dashboard should have customizable widgets to equip you with information about what's significant to you. It should be understood that not everybody needs every little detail, so having role-based views empowers you to see what's crucial to you. In simple words, you should be able make what you need.

Why OpManager is the best network monitor

Highly integrated and highly reliable network monitoring software, OpManager helps you screen your whole network within minutes, giving the best network monitoring experience. It also:

  • Assures long-term support. The commitment to making the product customer-centric has allowed over one million IT admins to trust the software consistently.
  • Ensures premium assistance with guaranteed aftermarket support. With live demos and 30-day, fully functional, free trials, you can feel sure you've chosen the right product for your organization.
  • Provides transparent pricing with no hidden costs. Constant builds and updates with no extra charges make OpManager one of the foremost network monitoring tools available now.
  • Offers add-ons including Netflow Analyzer, Network Configuration Manager, Firewall Analyzer, Applications Manager, and OpUtils, giving you a holistic monitoring experience. You can also utilize integrations like ServiceDesk Plus, Analytics Plus, ServiceNow, AlarmsOne, and REST API to make your job simpler. And the best part—no compatibility issues.
  • Provides advanced visualization with custom options for every monitoring need from scheduling to reporting.
  • Supports a wide range of vendors and offers over 52,000 device templates with customization options.

What's more, OpManager offers a best-in-class user experience while being a one-stop solution for your search in the best network monitor. Schedule a free, personalized demo with one of our product experts and download a free, 30-day trial today.

Customer reviews

OpManager
OpManager - 10 Steps Ahead Of The Competition, One Step Away From Being Unequalled.
- Network Services Manager, Government Organization
Review Role: Infrastructure and OperationsCompany Size: Gov't/PS/ED 5,000 - 50,000 Employees
"I have a long-standing relationship with ManageEngine. OpManager has always missed one or two features that would make it truly the best tool on the market, but over it is the most comprehensive and easy to use the product on the market."
OpManager
Easy Implementation, Excellent Support & Lower Cost Tool
- Team Lead, IT Service Industry
Review Role: Infrastructure and OperationsCompany Size: 500M - 1B USD
"We have been using OpManager since 2011 and our overall experience has been excellent. The tool plays a vital role in providing the value to our organisation and to the customers we are supporting. The support is excellent and staff takes full responsibilities in resolving the issues. Innovation is never stopping and clearly visible with newer versions"
OpManager
Easy Implementation With A Feature Rich Catalogue, Support Has Some Room For Improvement
- NOC Manager in IT Service Industry
Review Role: Program and Portfolio ManagementCompany Size: 500M - 1B USD
"The vendor has been supporting during the implementation & POC phases providing trial licenses. Feature requests and feedback is usually acted upon swiftly. There was sufficient vendor support during the implementation phase. After deployment, the support is more than adequate, where the vendor could make some improvements."
OpManager
Great Monitoring Tool
- CIO in Finance Industry
Review Role: CIOCompany Size: 1B - 3B USD
"Manage Engine provides a suite of tools that have made improvements to the availability of our internal applications. From monitoring, management and alerting, we have been able to peak performance within our data center."
OpManager
Simple Implementation, Easy To Use. Very Intuitive.
- Principal Engineer in IT Services
Review Role: Enterprise Architecture and Technology InnovationCompany Size: 250M - 500M USD
"Manage Engine support was helpful and responsive to all our queries"
 
 

Case Studies - OpManager

OpManager

Hinduja Global Solutions saves $3 million a year using OpManager

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One of the largest radiology groups in the nation, with a team of more than 200 board-certified radiologists, provides more than 50 hospital and specialty clinic partners with on-site radiology coverage and interpretations.

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Industry: Telecommunication and Media

Bonita uses OpManager to monitor their network infrastructure and clear bottlenecks

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Bonita

Industry: Businesses and Services

Bonita uses OpManager to monitor their network infrastructure and clear bottlenecks

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Thorp Reed & Armstrong

Industry : Government

Randy S. Hollaway from Thorp Reed & Armstrong relies on OpManager for prompt alerts and reports

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