Monitoring TCP Services

OpManager provides out-of-the-box support for the following services: Web, HTTPS, FTP, IMAP, LDAP, Telnet , MySQL, MS-Exchange, SMTP, POP3, WebLogic, Finger, Echo, DNS, and NTTP. By default, during discovery, OpManager scans the devices for the services: DNS, MSSQL, MySQL, Oracle, SMTP, Web. You can also select other services in the list. When they are found running on their default ports, OpManager starts monitoring the services.


Scanning Services during Discovery

By default, OpManager scans each device on the network for the services that are chosen during discovery.

To modify this list, follow the steps given below:

  1. Click the Admin tab.

  2. Under Discovery, click Services.

  3. Select the check boxes under Scan during discovery?, corresponding to the services to be discovered and clear the selection for the services that are not to be discovered.
  4. You can modify the service monitor properties in OpManager. When the service is not running on the default port, you can configure the actual port in which it is running, and you can change the timeout interval. Save the changes.
  5. Click Update to apply the changes.

OpManager allows you to change the settings for monitoring these services as per your network needs. You can configure new services that are not available in the list. OpManager can manage services running on standard TCP ports.


Viewing Service Status and Response Time

  1. Go to the device snapshot page.
  2. Under Service Monitors, you will see the list of services managed in the device, if any, with their status and current response time.

Configuring Alerts

By default OpManager raises an alarm if a service is down. If required you can configure OpManager to raise an alarm if the service unavailable for a N number of times consecutively.

  1. Go to the device snapshot page.
  2. Under Service Monitors, click on the service name to open the service snapshot page.
  3. Modify the count entered for 'Generate alarm if unavailable for _ consecutive times' by clicking the edit icon. For example if you enter the value as 2, OpManager will raise alarm only if the service is unavailable for 2 consecutive polls.
  4. Update the value and click the save icon.
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