Reviewer Role: Infrastructure and Operations
Company size: 500M - 1B USD
We have been using OpManager since 2011 and our overall experience has been excellent. The tool plays a vital role in providing the value to our organization and to the customers we are supporting. The support is excellent and staff takes full responsibilities in resolving the issues. Innovation is never stopping and clearly visible with newer versions.
Reviewer Role: Infrastructure and Operations
Company size: 5,000 - 50,000 Employees
I have a long standing relationship with ManageEngine. OpManager has always missed one or two features that would make it truly the best tool on the market, but over it is the most comprehensive and easy to use the product on the market.
Reviewer Role: Program and Portfolio Management
Company size: 500M - 1B USD
The vendor has been supportive during the implementation & POC phases providing trial licenses. Feature requests and feedbacks is usually acted upon swiftly. There was sufficient vendor support during the implementation phase. After deployment, the support is more than adequate, where the vendor could make some improvements.
Reviewer Role: CIO
Company size: 1B - 3B USD
ManageEngine provides a suite of tools that have made improvements to the availability of our internal applications. From monitoring, management and alerting, we have been able to peak performance within our data center.
Reviewer Role: Enterprise Architecture and Technology Innovation
Company size: 250M - 500M USD
ManageEngine support was responsive to all our queries.
“OpManager helps me monitor all aspects of the data-center and equipment like servers, switches and routers. It is fast, intuitive and centralized and you do not need to be an expert to deal with OpManager.”
NGHA
“Donald Stewart, IT Manager of Crest Industries is happy with ManageEngine OpManager for its end-to-end network monitoring software. It is easy-to-use and offers fault and performance management for router.”
IT Manager, Crest Industries
“John Rosser, MIS Manager of Yale Chase talks about the proactive nature of ManageEngine OpManager & how his organisation gained value from it.”
MIS Manager