The Remote Collector is a lightweight, unified agent designed for deployment on low-specification machines. It integrates with the OpManager server to function as both a poller and a packet analysis engine, extending comprehensive monitoring capabilities to distributed or remote network environments. The agent supports four distinct functionalities , which are configured during installation to meet specific monitoring needs.

The Remote Collector empowers OpManager to seamlessly monitor networks across multiple branch offices and remote sites without relying on direct polling from the Probe server. Acting as a lightweight edge monitoring agent, it gathers vital device metrics such as availability, health, traffic, and performance at each location. These insights are then securely transmitted to the OpManager Essential or Probe Server for centralized visibility and analysis.

The Remote Collector extends OpManager’s monitoring beyond headquarters, delivering consistent, scalable insights with minimal system resources ideal for low-spec or lightweight deployments across distributed networks.

Remote Collector

Distributed Roles, Connected Control, Unified Monitoring

The Remote Collector brings together powerful monitoring components each designed to give you complete visibility and control over your network whether at headquarters or remote branches. From discovering devices and tracking application performance to analyzing traffic flows and monitoring ISP speed, every component works seamlessly to deliver real-time insights, reduce network overhead, and ensure uninterrupted monitoring. Explore the key roles, their functions, and the benefits they provide below:

Role Function Key benefits
Mini Poller Discovers devices and actively monitors availability in isolated or branch networks. Reduces network overhead, ensures polling continuity during intermittent connectivity, and supports up to 50 devices.
NetFlow Generator Passively captures raw network packets and converts them into standard NetFlow packets for analysis by OpManager's NetFlow Analyzer add-on. Enables flow monitoring for devices that do not support native flow export. Supports up to five configurable listener ports.
DPI Engine Performs deep packet inspection (DPI) and packet-level inspection of network traffic with OpManager's NetFlow Analyzer add-on. Monitors application response time and network response time to differentiate between application and network issues.
NetSpeed Tracker Provides real-time insights into internet service performance. Tracks ISP speed, monitors upload and download usage, and provides crucial metrics like jitter and latency.

Remote Collector: Unified Oversight Across All Branches

Think of the Remote Collector as a local watchtower stationed at every branch office or remote site. In a traditional setup, the headquarters (OpManager Probe Server) has to constantly peer across vast distances to monitor every location. This not only strains visibility but also consumes valuable network bandwidth similar to a central command trying to observe every watchpost miles away.

With Remote Collectors in place, each watchtower keeps a close, vigilant eye on its local surroundings. It continuously monitors nearby devices, servers, and network performance, spotting issues the moment they occur. Instead of sending every minute detail back to the headquarters, it transmits only essential summaries and alerts over secure HTTPS communication.

  • Headquarters stays informed without being overwhelmed by unnecessary noise.
  • Local issues are detected and addressed faster, even if Probe connectivity falters.
  • Network bandwidth is optimized, as only critical data travels across WAN links.

Uninterrupted monitoring during network disruptions ensures continuous data collection even during connectivity issues. If the connection to the Probe OpManager server is lost, it keeps collecting data locally for up to 7 days, so no insights are missed.
Remote Collector allows OpManager to deliver consistent monitoring across headquarters and branch locations, keeping your network visible and reliable.

Note: If a device itself becomes unreachable, data collection for that device will pause until connectivity is restored.

Remote Collector in OpManager

Mini Poller: Seamless edge monitoring with reduced network load

A multinational enterprise operates multiple branch offices across different countries. While the Central OpManager server is at headquarters, directly polling devices over WAN links is inefficient due to bandwidth constraints, high latency, and intermittent connectivity. The company needs continuous visibility into network performance at each branch without overloading the central server.

Challenges Our Solution Key Benefits Who Should Use It?
  • Limited visibility and unreliable WAN connectivity
  • Poor central visibility
  • High latency and WAN costs
  • Intermittent connectivity
  • Deploy Mini Poller locally
  • Lightweight agent installed at the branch offices
  • Monitors and discovers up to 50 devices
  • Performs local polling and aggregates data
  • Forwards metrics to Probe OpManager server
  • Ensure small, remote, or satellite offices are fully monitored without complex infrastructure
  • Minimizes network load on costly or congested WAN links
  • Buffers metrics during WAN outages, ensuring no gaps in the central monitoring dashboard
  • Organizations with multiple branch offices
  • Retail chains or franchise networks
  • Remote sites with limited or unreliable WAN connectivity

The Mini Poller is a lightweight agent deployed at branch offices or remote sites that ensures local discovery, monitoring, and data collection. It performs smart local polling before sending the data to the OpManager Probe server.

The Mini Poller functionality addresses these challenges effectively by:

  • Reduces network overhead: Instead of constantly polling remote devices across WAN links, the Mini Poller performs local polling at the edge. Only summarized data is sent to the Probe server, reducing network traffic and optimizing bandwidth usage.
  • Ensures continuous monitoring: Even when connectivity between the Probe server and remote sites is intermittent or unstable, the Mini Poller continues to collect and monitor data locally. This ensures that critical alerts are never missed and monitoring is uninterrupted.
  • Enables edge discovery and monitoring: The Mini Poller allows for local device discovery and monitoring at remote branches or satellite offices. This means organizations can maintain full visibility across all sites, without complex setups or dependency on Probe server reachability.

Remote Collector in OpManager

Other advanced monitoring and analytics agents in the Remote Collector

1. NetFlow Generator: Bring flow visibility to all devices

Not all network devices support native flow export. The NetFlow Generator passively captures raw network packets from such devices and converts them into NetFlow packets that NetFlow Analyzer add-on can recognize. It provides comprehensive flow visibility even for legacy or unsupported devices, helping administrators track network usage accurately.

Key capabilities:

  • Monitor devices that lack built-in flow export.
  • Drill down to analyze average flow rate, flow count, last flow received, and listener port details.
  • Gain full visibility into traffic patterns and bandwidth usage from all network endpoints.

2. DPI Engine: Pinpoint network and application performance issues

The DPI Engine monitors network response time and application response time, allowing administrators to quickly identify whether performance issues originate from the network or the application. DPI enables proactive troubleshooting, reduces downtime, and ensures smooth application performance across the network.

Key capabilities:

  • Analyze application response time versus network response time.
  • Generate reports on network and application traffic, top conversations, source and destination IPs, and URL hits.
  • Detect performance bottlenecks before end users are impacted.

Remote Collector in OpManager

3. NetSpeed Tracker: Monitor internet performance at the edge

The NetSpeed Tracker is an agent-based solution that monitors the health and performance of your internet connection, tracking metrics such as upload and download speeds, data volume, latency, and jitter. It provides actionable insights into internet performance, enabling IT teams to ensure optimal connectivity and user satisfaction.

Key capabilities:

  • Monitor ISP-provided internet speed in real time.
  • Drill down to assess upload and download performance, volume sent and received, jitter, and latency.
  • Identify slowdowns or network issues affecting the end-user experience.

Remote Collector in OpManager

The Remote Collector ensures complete visibility across every branch and remote site, reduces network overhead, maintains continuous monitoring even during connectivity issues, and empowers IT teams with edge-level insights for faster troubleshooting and smarter network management.

 
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