Discovering the power of monitoring with Applications Manager
The IT team discovered its ideal application performance monitoring solution in Applications Manager. It needed a monitoring tool that provided 100% visibility into the city's IT along with functional analytics and accurate root cause analysis.
"Features like the unified and actionable interface, application discovery and dependency mapping, and auto-detection of anomalies are all we looked for, and we saw Applications Manager provide them for a reasonable price, and with an interface that is simple and easily understandable," the IT database administrator observed.
After testing the tool, the IT team felt it found what it was looking for and started working with Applications Manager. In a year's time, the team achieved its optimum IT performance goals and excellent end-user experiences. When asked how this was accomplished, the IT team replied that it leveraged the advanced analytics provided by the tool, which are powered with AI and ML, to drill down to the root cause of any arising issue and resolve it before the end user experiences any kind of lag.
"We have an entire city's data to maintain and process. We have large quantities of data that have to be processed, and due to the translucent view into the query data, we were previously unable to detect a severe bottleneck. That cost us our time. It caused an issue in the backups, and we had to spend hours fixing it. But after employing Applications Manager, we have been able to reduce these incidents to a huge extent. The tool's observability and alerting capabilities have saved us a lot of time and resources," the IT database administrator explained.
"With Applications Manager, we can now forecast resource utilization trends and plan resources and capacity accordingly. We are now able to detect potential bottlenecks and slowdowns, and act before it is too late. We found a better tool than what we thought we needed," the IT team observed.
The tool helped the city's IT team gain a clear view into its servers, enabling it to see through different dependencies among the elements in its software. The IT team also shared that it frequently analyzes the performance of its IT and has improved the end-user experience by reducing the MTTR. The IT team can simulate the data traffic and forecast performance trends with the ML technologies provided in Applications Manager. The tool enabled them to function at optimum performance around the clock.