More often than not, IT administrators find it hard to adequately impart their application infrastructure expertize to Operators. Therefore, when a business service such as a customer portal goes down, Operators are at a loss to figure out which underlying component caused the downtime. This problem is more pronounced if the application architecture is complex and contains lots of servers, databases, application servers, etc.
Web Application Groups help you overcome this problem by modeling such complex application infrastructure. It provides templates for grouping your servers, application servers, databases, etc.
With a web application group, you can:
- Group your infrastructure components into object classes such as application server groups, database groups, etc.
- Subject matter experts can now share knowledge with operators.
- Gain a better perspective of the availability, performance and downtimes of your resources.
- Configure device dependencies and alarm rules for intelligent alert correlation and thereby reduce false alarms.
- Find out poor performing web services or transactions based on their response time.
- Define custom object classes and define up to six sub-levels in the heirarchy.