Handbooks and brochures

Enhance your ITSM knowledge with our resources.
Enterprise service management
Brochure

Enterprise service management

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How to build an effective help desk knowledge base
ITSM infographic

How to build an effective help desk knowledge base

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ServiceDesk Plus Brochure
Brochure

ServiceDesk Plus Brochure

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The Brainy Book for Smarter ITSM
ITSM best practice

The Brainy Book for Smarter ITSM

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Free IT help desk revolution
Brochure

Free IT help desk revolution

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ServiceDesk Plus Freeville
Brochure

ServiceDesk Plus freeville

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The DNA of the Service Desk
Brochure

The DNA of the Service Desk

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Customer Infographics
Infographics

Customer Infographics

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Popular ITSM resources

ITIL Heroes Handbook

How ITIL based IT helpdesk can help small & medium business

7 Step Guide to IT Asset Management Success

The handbook of essential service desk metrics

The brainy book for smarter ITSM

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