Webinars

Listen to the product experts and take your help desk to the next level.

Upcoming Webinar

Enterprise service management

Product Webinars

Best Practices by Industry Experts

Turn your service desk into a hub of innovation

Aparna TA, Product Marketing Manager
25 min

IT Asset Management Best Practices

Prithiv Rajkumar, ITSM Evangelist
26 min

IT Asset Management Best Practices

Prithiv Rajkumar, ITSM Evangelist
26 min

Three Steps to an Experiential Service Catalogue

Charles Araujo, Industry Analyst
48 min

Managing Multiple Service Desks

Suresh GP, ITSM Expert
60 min

Real IT Webinar

Rob England, IT Skeptic
30 min

Defining Your IT Services − Step-By-Step Approach

Troy Dumoulin, VP, Pink Elephant
48 min

Three Steps to an Experiential Service Catalogue

Charles Araujo, Industry Analyst
48 min

Pink Elephant Social IT Webinar

George Spalding, Exec. VP, Pink Elephant
30 min

The Convergence of the Service Desk and the Project Management

Charles Betz, Principal Analyst, Forrester
55 min

Establishing a Service Desk

Rob England, IT Skeptic
57 min

Improving Service Response

Rob England, IT Skeptic
45 min

Incident Management Get Your Basics Right

Neil Thomas, Industry Expert
68 min

Six Tactics for ITSM to Deal with Agile

Rob England, IT Skeptic
50 min

Service Level Management Basics

Rob England, IT Skeptic
42 min

CMDB A Tale of Two Extremes

Dennis Drogseth, VP, EMA
55 min

Trusted by the world's best organizations

Let's support faster, easier, and together