MFA and SSO support for help desk technicians

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MFA is one of the most trusted authentication techniques to prevent intruders from gaining access to unauthorized accounts. M365 Manager Plus now supports multi-factor and federated authentication, as well as authentication through a third-party identity provider (IdP), for help desk technicians. It also supports single sign-on (SSO).

Steps to allow MFA and federated accounts

  1. Log in to M365 Manager Plus.
  2. Enable REST API access.
  3. Select Tenant Settings found in the top-right corner.

    MFA and SSO support for help desk technicians

  4. Select the 'i' icon found in the REST API Access column in the row corresponding to the Microsoft 365 tenant you want to configure.
  5. In the pop-up, under Authentication Settings, click the Authenticate Help Desk Technicians using REST API checkbox.

    MFA and SSO support for help desk technicians

Why businesses choose M365 Manager Plus?

What our customers say

  • We can now effectively reconcile which licenses we are using in the organization and assign the cost to the business unit. We were also able to identify a number of license changes that could be put in place that reduced our total Microsoft 365 spending.

    Timothy Ransom
    Group IT/IS manager at The Eclipse Group, United Arab Emirates

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    IT infrastructure manager
    Sunstar Suisse S.A.

  • Our firm purchased ManageEngine M365 Manager Plus to help us protect our business from email-borne cyberthreats. We are absolutely satisfied with the features and ease of use. It has surpassed our expectations.

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    Security and risk management Gartner review

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