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Every organization, over the course of its life, deploys multiple IT applications to meet various IT needs. These applications often operate in silos, catering to specific requirements only. Over a period of time, admins will find it difficult to perform IT management tasks. For holistic IT management, it is prudent to integrate some of the critical applications so that IT management can be done from a single tool. To simplify Active Directory management, ManageEngine now offers integration of its AD management and reporting solution viz., ADManager Plus with some of the important IT applications such as:
In addition to these built-in integrations, ADManager Plus offers REST application programming interfaces (APIs) to integrate with other third-party or in-house applications.
ADManager Plus integration with help desk tools helps AD administrators and technicians carry out AD management actions without using multiple tools. ADManager Plus currently integrates with ServiceDesk Plus, Zendesk, and ServiceNow. Thanks to these integrations, help desk technicians can simultaneously provision user accounts in AD, Microsoft 365, Google Workspace, Exchange, and Skype for Business using templates; reset AD users' passwords; and perform a variety of management actions all without leaving their help desk console.
ServiceDesk Plus integrated help desk and asset management software helps IT teams efficiently manage IT tickets. After configuring the required settings in both ServiceDesk Plus and ADManager Plus, administrators can effortlessly perform AD management tasks from ServiceDesk Plus itself. With this integration, the following AD management actions can be performed from
ServiceNow offers an IT service management (ITSM) tool that makes it easy for users to submit and track IT requests. After integrating ServiceNow with ADManager Plus, administrators can perform the following AD management actions from ServiceNow:
Zendesk's ticket system helps organizations track, prioritize, and solve customer support tickets. After integrating Zendesk with ADManager Plus, help desk technicians can perform the following AD management tasks from Zendesk:
Jira is a software used for help desk management and issue tracking. Integrating ADManager Plus with Jira will empower technicians to perform critical Identity and access management tasks like these and more, right from within the Jira console:
ServiceDesk Plus Cloud is a cloud-based help desk solution with an integrated asset management solution. When integrated with ADManager Plus, it can also be used by help desk technicians to perform critical identity management tasks like these and more right from within the ServiceDesk Plus Cloud console:
Most HR applications store employee records in MS SQL or Oracle databases that only HR can access. That means IT admins have to rely on HR every time they need to provision, manage, or deprovision accounts in Active Directory. Waiting for CSV
ADManager Plus' integration with MS SQL and Oracle databases makes AD account management easy for IT administrators and HR managers alike, with complete hands-free user provisioning, management, and deprovisioning.
Organizations rely on human resource management systems (HRMSs) to manage employee details. Integration with popular HR tools such as Zoho People, Ultipro, BambooHR and Workday makes AD account management easy for administrators and HR managers alike, with complete hands-free user provisioning, management, and deprovisioning.
By integrating ADManager Plus with HRMS Applications, administrators can:
Security information and event management (SIEM) solutions make it easy to generate an audit trail of all AD actions, as well as create reports for meeting key industry standards. SIEM software uses AD log data to identify and prevent potential attacks, and analyze security breaches. ADManager Plus integrates with SIEM applications to automatically send all logs of AD operations in ADManager Plus to a SIEM tool.
ADManager Plus integrates with ADSelfService Plus, ManageEngine's secure, web-based end-user password reset management application. By enabling the self-service approval workflow feature in ADSelfService Plus, organizations can route self-service requests from end users to technicians via ADManager Plus. After approval from the IT help desk, all self-service requests are updated in Active Directory.
Integrating ADManager Plus with ADSelfService Plus allows end users to raise self-service requests to:
A REST API offers a simple, convenient way to integrate applications irrespective of syntax or platform, providing a great deal of flexibility. Using ADManager Plus APIs, administrators can perform the following AD management operations from their in-house application or a third-party application not yet integrated with ADManager Plus:
ADManager Plus is now hosted on some of today's most popular public cloud computing platforms, which means users can reap the benefits of efficiently managing their Active Directory from the cloud. Based on your organization's preferences, you can use ADManager Plus from:
By integrating their applications, organizations can:
Fire a shotgun-shell of AD User Management Tasks in a Single Shot. Also use csv files to manage users. Effect bulk changes in the Active Directory, including configuring Exchange attributes.
Exhaustive reporting on Active Directory Users and user-attributes. Generate reports in user-activity in your Active Directory. Perform user-management actions right from the report interface!
Active Directory reports to assist you for compliance to Government Regulatory Acts like SOX, HIPAA, GLBA, PCI, USA PATRIOT...and much more! Make your organization compliance-perfect!
A mini Active Directory ticket-management and compliance toolkit right within ADManager Plus! Define a rigid yet flexible constitution for every task in your AD. Tighten the reins of your AD Security.
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