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TAA-compliant
Note: After installing this exe, the agent computers running on Windows 2003 and Windows XP will no longer be able to communicate via Secure Gateway Server with the server.
Steps to Install EXE :
Important!
- Enter the following details under Setting up the Secure Gateway window, which will open after the installation process.
- Central Server Name: Specify the FQDN/DNS/IP address of the Central server or specify virtual IP address if Failover server is used.
- Central Server Https Port: Specify the port number that the mobile devices use to contact the Central server (eg: 8383). It is recommended to use the same port 8383(HTTPS) for Central Server in secured mode.
- Notification Server port: 8027 (to perform on-demand operations), this will be pre-filled automatically
- Web Socket Port: 8443(HTTPS), this will be pre-filled automatically.
- Username & Password: Enter Central Server user's credentials with administrative privilege.
Note: Upgrading your Secure Gateway Server will not cause any loss of data.
Steps to Install HOTFIX :
Important!
- Go to Secure gateway server installed machine . To know the name of the SGS installed Machine login to server webconsole and navigate to Admin > NAT settings > Secure gateway server > Installed machine.
- Open Services.msc and Stop the "ManageEngine Secure Gateway Server" service.
- Ensure that the Central Server is running during Secure Gateway Server upgradation.
- Create a backup of ManageEngine Secure Gateway Server before proceeding with the upgrade.To create a backup, follow the below step:
- Zip the entire \ME_Secure_Gateway_Server folder and paste it in another location.
- If you have installed ManageEngine Secure Gateway Server on Windows Vista, Windows 7, Windows 2008, Windows 8, or Windows 2012, you should login as a default administrator before running the Update Manager tool.
- If the ManageEngine Secure Gateway Server Service is being monitored by a 3rd party tool or a script that will restart the service, ensure that you disable it until you complete the upgrade process
- Execute the UpdateManager.bat file present in the <Installed Dir>/ME_Secure_Gateway_Server/bin directory.
- Click "Browse" and select the.ppm file that you have downloaded.
- Click "Install" to install the hotfix. This may take few minutes depending on the amount of data that needs to be migrated.
- Wait until the hotfix is fully installed. Once the hotfix is installed successfully, the SGS configuration window will pop-up.
- On providing the necessary configuration details, the SGS service will be re-installed and started automatically.
How do I find my Build Number?
Enter Secure Gateway Server through start menu and click the "About" option.
OR
Navigate to
/ME_Secure_Gateway_Server/bin
and invoke About.bat. The "About" box appears and you will find the build number mentioned below the title Secure Gateway Server.
