ADSelfService Plus

"Simple to use software that users are able to understand without too much hand-holding or training.  Does what it is designed to do.  Does not have too many bells and whistles."

"Our users are very happy with ADSelfService Plus as they’re not dependent on IT for assistance with password reset and account lockout issues"

"We have requested that all users enroll with AD Self Service; any user that calls for an account lockout is asked to register."

"Surprisingly we have found the "soon to expire" notification function and that has been a great help for remote users."

"Cost/Time of support for tasks such as lockouts and password resets was ridiculous considering the ease of correcting."

"ADSelfService Plus has helped us become self sufficient as users and allowed us to place the responsibility back on user to be more careful."

"Around 10 percent of our HelpDesk calls related to password reset and account unlock requests. The number wasn't as important as the criticality of these issues; for if someone cannot sign in, they cannot work."

"ADSelfService Plus is a tool that we consider indispensable. It is the right tool for the job. Any company that relies on Active Directory authentication with password expiry will benefit from using it."