ADSelfService Plus

Self Service Password Management

Give the Power of SelfService to End Users

	Self Service Reset Password Management Self Service Unlock Account Active Directory Employee Self Active Directory Update Reports & Email Notification on Active Directory Reduce Helpdesk Workload & Password Tickets

ADSelfService Plus is a secure web-based portal for password resets and AD updates by end users.

Success Stories "Simple to use software that users are able to understand without too much hand-holding or training. Does what it is designed to do."- K Y Iyer New Delhi Television Ltd.
» More Success Stories

Solutions for:

IT Managers | IT Adminstrators | End Users

We strongly recommend you to take backups before migrating. This helps you prevent accidental loss of data.

For Build Number	Upgrade Path to the Latest Build 4531
4500 through 4530	Install 4.5 Service Pack 3.1
4400 through 4453	Install Service Pack 4.6 Install 4.5 Service Pack 3.1
4300 through 4310	Install Service Pack 3.2 Install Service Pack 4.6 Install 4.5 Service Pack 3.1

For Builds Older Than 4300 Click Here

Follow steps 1 through 9 to apply the service pack.

Shut down ADSelfService Plus
1. If the product runs as an application, click on Start --› All Programs --› ADSelfService Plus --› Stop ADSelfService Plus.
2. If the product runs as a windows service, click on Start --› Run --› type "services.msc" --› Stop "ManageEngine ADSelfService Plus".
Execute the stopDB.bat file under <ADSelfServicePlusHome>\bin directory.
Backup ADSelfService Plus by zipping the contents of <ADSelfServicePlus-Home> directory.
In case of MS SQL Database Server, take a backup of the database also.
Open Command Prompt and execute the UpdateManager.bat file under <ADSelfServicePlusHome>\bin directory.

For Windows 7 / Vista / 2008 / 2008 R2 machines with User Account Control enabled, Select 'Run as Administrator' while opening Command Prompt

Click Browse and select the .ppm file that you have downloaded.
Click on Install for the service pack. Depending on the amount of data to be migrated, the installation procedure may take a few minutes. Please do not terminate prematurely.
Click Close and then Exit to quit Update Manager tool.
Start ADSelfService Plus.

Note:If you need to apply more than one service pack, follow the same instructions for each installation.

How do I find out my Current build number?

Need Help?

You can contact ADSelfService Plus Support at any time for assistance in upgrading ADSelfService Plus to the latest version.

Key Topics

Forums

More Useful Links

Self Service Reset Password	Active Directory Change Password	MS GINA based Password Management
Self Unlock Account	Password/ Account Expiry Notification	Password Policy Enforcer
Self Directory Update	Corporate / Employee Directory Search	Reports and Email Notifications

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