ManageEngine ADSelfService Plus

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ADSelfService Plus

Self Service Password Management

Give the Power of SelfService to End Users

	Self Service Reset Password Management Self Service Unlock Account Active Directory Employee Self Active Directory Update Reports & Email Notification on Active Directory Reduce Helpdesk Workload & Password Tickets

Solutions for:

IT Managers | IT Adminstrators
End Users

ADSelfService Plus is a secure web-based portal for password resets and AD updates by end users.

Success Stories "Simple to use software that users are able to understand without too much hand-holding or training. Does what it is designed to do."- K Y Iyer New Delhi Television Ltd.
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What's New in ADSelfService Plus?

Download ADSelfService Plus Service Pack

Service Pack 4.2 (SP 4.2)
Who should Upgrade?	Download
Customers using build 4400, 4410 and 4411.	Should apply Service Pack 4.2 (SP 4.2) to upgrade to the latest build 4420.
Customers using build 4300, 4301 and 4310.	Should apply Service Pack 3.2 (SP 3.2) to upgrade to the build 4400 and then apply Service Pack 4.2 (SP 4.2) to upgrade to the latest build 4420.
Customers using build 4200 and 4201.	Should apply Service Pack 3.0 (SP 3.0) to upgrade to build 4300, and then apply Service Pack 3.2 (SP 3.2) to upgrade to the build 4400 and then apply Service Pack 4.2 (SP 4.2) to upgrade to the latest build 4420.
Customers using build 4000, 4001, 4002, 4003, 4004, 4005, 4006 and 4100.	Should apply Service Pack 2.0(SP 2.0) to upgrade to build 4200, then apply Service Pack 3 (SP 3.0) to upgrade to build 4300, and then apply Service Pack 3.2 (SP 3.2) to upgrade to the build 4400 and then apply Service Pack 4.2 (SP 4.2) to upgrade to the latest build 4420.

Instructions to Apply Service Pack

Follow steps 1 through 9 to apply the service pack.

Shut down ADSelfService Plus server. If ADSelfService Plus is running as a service, stop the service also.
Stop ADSelfService Plus Start --> All Programs --> ADSelfService Plus --> Stop ADSelfService Plus
Stop Service "ManageEngine ADSelfService Plus" service, if running.
Please wait for a few moments till the server/service terminates completely
Take a backup of the existing ADSelfService Plus by creating a ZIP file of the contents of </ADSelfServicePlusHome/> directory and save it as ADSelfServicePlus.zip in the </ADSelfServicePlusHome/> directory.
Execute the UpdateManager.bat file present in the <ADSelfServicePlusHome>/bin directory.
Click Browse and select the .PPM file that you have downloaded.
Click Install to install the service pack. This may take several minutes depending on the amount of data that needs to be migrated, so please do not terminate the procedure prematurely.
Wait until the service pack is fully installed.
Click Close and then click Exit to exit the Update Manager tool.
Start the ADSelfService Plus server.

How do I find out my Build number?

Log in to the ADSelfService Plus web client, and click the License link in the top pane. You will find the build number mentioned below the version number. This is the build number of the currently installed ADSelfService Plus.

Need Help?

You can contact ADSelfService Plus Support at any time for assistance in upgrading ADSelfService Plus to the latest version.

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What's New in ADSelfService Plus?

Enterprise Management & Security Products
Active Directory Management Active Directory Auditing Application Monitoring Asset Management Bandwidth Monitoring & Traffic Analysis Customer Support Software Desktop Management EventLog Analyzer Facilities Management Firewall Analyzer Free Active Directory Tools Free Windows Tools Help Desk Software Load Testing	MSP Platform MSP Help Desk Software Network Configuration Management Network Monitoring Software Network Security Scanner with Patch Management OS Deployment Password Management Self-Service Password Management Storage Management Software Switch Port & IP Address Management VoIP Monitoring WiFi Manager Website Monitoring (SaaS)

Features

Key Topics

Active Directory Manager Plus - Web Based

Forums

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Product List
Active Directory Management Active Directory Auditing Application Monitoring Asset Management Bandwidth Monitoring & Traffic Analysis Customer Support Software Desktop Management	EventLog Analyzer Facilities Management Firewall Analyzer Free Active Directory Tools Free Windows Tools Help Desk Software Load Testing	MSP Platform MSP Help Desk Software Network Configuration Management Network Monitoring Software Network Security Scanner with Patch Management OS Deployment	Password Management Self-Service Password Management Storage Management Software Switch Port & IP Address Management VoIP Monitoring WiFi Manager Website Monitoring (SaaS)

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