• Active Directory
  • Application
  • Desktop & Mobile
  • Help Desk
  • Network
  • Server
  • IT Security
  • MSP
  • On-Demand
 
 
Device Management, made easy
Manage control and secure your workstations, mobile
devices and tablets
 
 
Help Desk for Everyone
IT Help Desk Software and Customer Support Software
 
 
Protect Your IT. Save Your Business
Build a secure fortress with our security management solutions
 
 
MSP
Manage services faster, with multi-tenanted, ITIL-ready, and unified RMM solutions
 
 
On-Demand Solutions
IT Help Desk, Active Directory, and Operations Management from the Cloud
 
OpNext CS
Help Desk Software Case Study

How ServiceDesk Plus Helped OpNext

The Challenge

Complaints about the helpdesk were making Robert's life tougher day by day. On one side, his technicians were complaining about their troubles in managing their daily requests and on the other side, it was the users who did not have a formal process raising new tickets. Robert was unable to solve these problems with the existing help desk.

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