ServiceDesk Plus 8.0
– ITIL Ready Help Desk Software with Asset Management
Webinar |
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ServiceDesk Plus Home | Self Service Portal |  |
ServiceDesk Plus Webinar Series
| Event Date/Time | Event Description | Speakers | View Webinar |
|---|---|---|---|
| February 9th, 2012 |
Help Desk Tips & Tricks - Incident Management
|
Maljeev
Product Consultant ServiceDesk Plus |
 |
| January 4, 2012 |
Help Desk Tips & Tricks: ServiceDesk Plus
|
Maljeev
Product Consultant ServiceDesk Plus |
|
| October 27, 2011 |
Service Level Management Basics
|
Rob England
a.k.a IT Skeptic Bhasker |
|
| October 4, 2011 |
Improving Service Quality: Service Desk Metrics
|
Rob England
a.k.a IT Skeptic Bhasker |
|
| September 13, 2011 |
Improving service response: requests and incidents
|
Rob England
a.k.a IT Skeptic Arvind Parthiban |
|
| August 30, 2011 |
Establishing a Service Desk
|
Rob England
a.k.a IT Skeptic Arvind Parthiban |
|
| June 9, 2011 |
Change Management - Living with change
|
Neil Thomas
Managing Director, VP Professional Services @ ServiceSymmetry Bhasker |
|
| May 5, 2011 |
Problem Management - Avoiding Deja Vu
|
Neil Thomas
Managing Director, VP Professional Services @ ServiceSymmetry Bhasker |
|
| April 7, 2011 |
Incident Management - Get your basics right
|
Neil Thomas
Managing Director, VP Professional Services @ ServiceSymmetry Bhasker |
|
| March 10, 2011 |
Pragmatic CMDB - How to make it work for you
|
Neil Thomas
Managing Director, VP Professional Services @ ServiceSymmetry |
|
| July 8, 2010 11 AM GMT |
The Art of Change
|
Arvind
ITIL Consultant ManageEngine Bhasker
|
|
| June, 2010 2 PM EDT |
Incident and Problem Management: Decoded
|
Hima
ITIL Consultant ManageEngine Frank
|
|
| December 3, 2009 2 PM EST |
Incident and Problem Management - Rationale and Reality
|
Sylvian Patrick
ITIL Consultant ManageEngine |
|
| September 30, 2009 12.30 PM CDT |
The Digicel Story - Implementing the Quintessential Change Management - English
|
Ana Elsy Rivera
Senior-IT Operations Digicel |
|
| August 26, 2009 2 PM EDT |
Change Management-
A Realistic Approach |
Hima GS
ITIL Consultant ManageEngine |
|
| April 23, 2009 11 AM EDT |
ITIL For Those Who Don't Have The Time
|
Alex D. Paul
ManageEngine Evelyn Hubbert Forrester |
|
