MDM features for complete mobile device management

Organizations that have adopted enterprise mobility use either corporate or personally-owned (BYOD) devices for accessing corporate data. To ensure enhanced productivity and maintain corporate data security, these organizations must deploy a solution or software with mobile device management features.

Mobile device management (MDM) is the process of managing a mobile device through it's entire lifecycle in an enterprise. A complete mobile device management solution enables administrators to optimize the functionality of mobile devices, including smartphones and tablets, while securing their enterprise from threats. Mobile Device Manager Plus has all the comprehensive mobile device management features that helps you manage all aspects of your mobile devices, from basic configurations to more advanced security settings. With a single, straightforward interface, Mobile Device Manager Plus takes the guesswork out of MDM.

Mobile Device Manager Plus (ManageEngine MDM) Features

Device enrollment

The first step in bringing all employees' mobile devices under your control is to enroll them into your company's network. Mobile Device Manager Plus makes this first step a breeze by providing a number of simplified enrollment options:

1. Personal device enrollment for users (BYOD):
   • Self-enrollment: Allows users to enroll devices on their own

   • Enrollment by invite: Allows users to enroll devices after accepting an invitation sent by the admin

   • Bulk enrollment via CSV file: Upload a CSV file containing details of the devices you would like to manage

2. Enroll corporate-owned devices:

   • Automate bulk enrollment for Apple: Simplify management of Apple devices with Apple Business Manager (ABM) and Apple Configurator

   • Automate bulk enrollment for Android: Simplify management of Android devices with Samsung Knox , Zero Touch Enrollment, EMM Token enrollment or  Android Near Frequency Communication (NFC) enrollment.

   • Automate bulk enrollment for Windows: Simplify management of Windows devices with Windows Autopilot Enrollment or Windows Imaging and Configuration Designer (ICD) enrollment.

3. Authenticate enrollment with a one-time pass code and/or with users' Active Directory credentials

Profile management

Configure and set up various policies around devices to secure corporate resources. Mobile Device Manager Plus allows you to create and publish profiles on one device or a group of devices.

1. Allow or restrict employees from using certain device features: Impose and enforce policies on mobile devices to optimize device usage and secure data.

2. Provide access to corporate accounts: Grant access to email, Wi-Fi, VPN, and other kinds of corporate accounts for convenience and security.

3. Group devices to streamline policy distribution: Group devices based on department, location, and more.

Mobile asset management and reports

Tracking and analyzing asset information helps organizations protect sensitive corporate information. With Mobile Device Manager Plus, you can:

1. Audit device compliance: Scan devices to ensure they are compliant with company policy.

2. Receive a summary of applications installed on each device: See granular details about the apps running on managed devices.

3. Generate reports anytime: Having reports ready when you need them comes in handy, especially during audits. Obtain predefined or customized reports immediately or at a scheduled time.

4. In instances where any important information needs to be conveyed to users, or to request users to take any actions on devices, or inform users about an important meeting, etc, admins can use the Announcements tool from MDM to remotely send a notification-like message to convey the required information. MDM will even notify the admin when the user acknowledges the message, which can be categorized into these types, Alert, Information related, Warning, or Announcement. These can be used based on the organization's priority.

Intuitive dashboard

Mobile Device Manager Plus' easy-to-use dashboard lends itself to a shallow learning curve. What's more, the adaptable design is suited for managing mobile devices quickly, providing you features such as:

1. Unified mobile device status view: Manage your devices from a single window with quick links.

2. An overall summary of useful details: Take immediate action based on the data presented.

Role-based access control

Proactive management is the best kind of management. Mobile Device Manager Plus lets you define roles that best suit your requirements and grant appropriate permissions for specific IT admins. You can delegate routine activities to particular users with well-defined permission levels, thereby specifying your IT admins' scope of management to a particular set of devices.

Why is mobile device management (MDM) important?

It is a well known fact that more and more employees are using mobile devices to get work done. Mobile devices enable greater mobility, faster responses, and higher productivity. On the other hand, they also present new challenges in areas such as compatibility, security, access, and device management.

Organizations have to keep a close eye on the devices being used in their network, regardless of whether they are company-owned or personal devices (BYOD). The most optimal method of ensuring this is by deploying a solution that provides extensive MDM features.