Shadow AI discovery software

Track both successful and unsuccessful attempts to access unsanctioned and risky AI tools, services, and cloud applications across network, endpoint, and browser layers, including remote user environments.

Trusted by Sony Music, FIS, NHS, Isuzu, Xerox, and Toyota
Shadow AI discovery illustration showing unsanctioned AI tools being detected

Uncover hidden and unmanaged AI usage within your organization

Track risky GenAI usage trends

Closely scrutinize GenAI usage outside business hours and leverage bandwidth analytics to detect possible anomalous activities, workflow violations, and data exfiltration risks.

See every GenAI prompt made

Record all prompt interactions across GenAI chatbots and coding assistants, including ChatGPT, GitHub Copilot, Claude, Google Gemini, Perplexity, Grok, and Mistral.

Scan for and block risky AI applications

Identify risky AI applications in use by evaluating reputation scores, usage patterns, and data transfer behavior and move them to the blocked application list to reduce the attack surface.

Key benefits of detecting shadow AI

 

Strengthening AI governance

  • Optimize AI adoption by identifying employees who circumvent established processes to use un-vetted browser-based, native, or command-line AI tools.
  • Address data transfer blind spots that result from the usage of unsanctioned GenAI operating outside of approved security controls.
  • Create custom policies to ensure that only preapproved, trusted, legitimate identities can access predefined GenAI platforms.
 

Reducing the cloud attack surface

  • Implement allowlist-based controls to restrict employees' GenAI access exclusively to vetted applications, automatically blocking all non-approved tools to minimize unauthorized AI usage.
  • Enforce conditional access across authorized SaaS applications using predefined criteria such as the reputation score, domain category, request URl, vendor, and protocol to maintain policy-driven security control.
  • Selectively block specific request methods across specific GenAI platforms to restrict prompt submissions while allowing users to receive responses for controlled usage.
 

Scaling AI compliance requirements

  • Generate exportable structured audit logs on GenAI usage to satisfy regulatory expectations (the European Union AI Act, NIST AI Risk Management Framework, etc.) to establish accountability and traceability.
  • Maintain detailed logs of prompt interactions with GenAI tools over long periods as audit evidence to demonstrate to regulators and auditors that AI usage is auditable and observable.

Assess and manage your shadow AI threat landscape with ManageEngine DataSecurity Plus

Shadow AI management
Advanced URL filtering

Scrutinize shadow AI trends

Highlight the top shadow apps in use (including GenAI), identify the main actors based on their usage, and analyze usage patterns across various timeframes.

Reclassify risky shadow AI apps instantly

Categorize shadow AI apps as sanctioned or banned to strengthen cloud app security by dictating which web services can remain in use and which are banned.

Block unsafe AI domains with precision

Manage your organization's risk exposure by blocking unsafe AI domains, suspicious referrers, malicious payload types, and abnormal request patterns using granular filtering criteria tuned to field modern security threats.

Use over 20 default profiles for instant filtering

Leverage the prebuilt profiles to block common video streaming services, social media sites, VPN websites, messaging services, advertisement domains, personal storage services, and more.

How DataSecurity Plus manages shadow AI

Track the use of both permitted and denied AI cloud applications, including chatbots, coding assistants, and command-line AI tools, across your workforce for complete visibility and control.

1

Discover AI traffic activity

Track outbound HTTP and HTTPS traffic from configured endpoints. Use the captured URL access logs to cross-reference this traffic with both sanctioned and banned app lists to split known AI cloud platforms from the unknown.

2

Analyze the risks of shadow AI

Analyze the usage patterns of shadow AI domains over time, identify key actors driving adoption, and evaluate risks based on the reputation score, access frequency, bandwidth consumption, and other factors.

3

Restrict unsavory apps using blocklists

Designate applications as sanctioned or banned using risk insights and create custom policies to restrict unauthorized data transfers to select AI tools.

 

Frequently asked questions

Shadow AI refers to the unauthorized use of AI cloud platforms, including GenAI tools, AI-powered design applications, and coding assistants, by employees without prior approval from IT, security, or asset management teams. Common examples include pasting confidential code into ChatGPT, uploading client data to a free summarization tool, or using a personal Copilot subscription for work tasks.

Shadow IT is broader and covers the use of unsanctioned hardware, software, and cloud services across the organization. Shadow AI is a subset of shadow IT. The risks overlap, but shadow AI is fast becoming a serious concern due to the rate of adoption.

  • Sensitive data exposure: Employees paste source code, customer records, financial figures, or PII into public GenAI tools, where the data may be logged, used for model training, or exposed in a breach.
  • Compliance violations: Feeding regulated data into an unsanctioned AI tool can breach the EU AI Act, NIST AI Risk Management Framework, and similar mandates, often without any audit trail.
  • A lack of visibility and accountability: Security teams lack insight into which AI applications they need to secure. Without a cloud app discovery capability, there is no way to know which apps are in use, who is using them, or what data is being shared.
  • An expanded attack surface: Many AI tools require browser extensions, desktop agents, or API integrations, each of which adds a new entry point for external threats and attackers.

Several new regulations are emerging around AI use, including the EU AI Act, NIST AI Risk Management Framework, and Colorado AI Act, with more expected to follow. These mandates increasingly require organizations to demonstrate a combination of discovery (which AI tools are in use), control (what data can flow to them), and auditing (evidence that controls are working). Shadow AI management solutions address a critical part of this by detecting which AI apps are in use and providing the means to control which ones employees can access and share data with.

The steps listed below provide a comprehensive framework for managing risks associated with shadow AI:

  • Create an acceptable AI use policy that governs the use of AI tools and agents by defining what's acceptable and what's not.
  • Use network telemetry to detect access to GenAI domains. Identify AI-driven desktop tools and browser extensions.
  • Track shadow AI with details on who accessed what, when, from where, and to do what.
  • Enforce policies to block high-risk applications, monitor and audit prompts and file uploads, implement strong authentication and session controls, and restrict the use of sensitive data as inputs to AI systems.

Yes. DataSecurity Plus extends shadow AI discovery and monitoring to endpoints, whether they are in the corporate network, remote, or connected through a hybrid setup. The endpoint agent continues to enforce policies and capture activity logs even when devices are outside the corporate network, and findings sync back to the central console once connectivity is restored.

Yes, DataSecurity Plus supports the creation of customized URL filtering profiles that can be used to specify the types of access control measures, such as for file uploads, downloads, and posting messages, exerted on select GenAI applications. With these controls, organizations can regulate how employees interact with GenAI, preventing sensitive data exposure while still allowing the productive use of approved services.

If you need assistance creating personalized access control profiles tailored to your environment, get in touch with our product experts.

Email Download Link