Simplify IT:
The ManageEngine
IT glossary

Decode IT terminology, one definition at a time.

  • Vulnerability scanning

    Vulnerability scanning is the process of identifying and evaluating weaknesses like out-of-date patches, configuration errors, and more in software, networks, and overall IT infrastructure.

  • Key management

    Key management is the process of creating, sharing, storing, and deleting cryptographic keys for encrypting and decrypting sensitive data. It is vital for information security.

  • Cybersecurity

    Cybersecurity is the act of safeguarding digital assets from cyberthreats using technology and strategies to ensure confidentiality, integrity, and accessibility of data and networks.

  • AIOps (Artificial intelligence for IT operations)

    AIOps leverages AI and ML to automate IT operations, predict and prevent failures, and optimize performance.

  • Identity life cycle management

    Identity life cycle management involves creating, modifying, and terminating identities, and managing access to corporate systems and data.

  • Customer service software

    Customer service software enhances business-customer interactions for smoother communication, issue resolution, and better customer satisfaction.

  • Digital employee experience

    Digital employee experience (DEX) measures employee interactions and satisfaction with digital tools and plays a vital role in fostering productivity and engagement.

  • Workflow automation

    The process of using technology to streamline business tasks, minimize manual effort, and enhance efficiency.

  • IT asset management

    A holistic approach to managing IT assets throughout their life cycle, which helps organizations optimize IT resource utilization, minimize costs, and ensure compliance.