Mitsubishi Elevator Europe reduces IT admin overhead with ManageEngine Log360
About the organization:
With a legacy of over 65 years, Mitsubishi Elevator Europe represents the Mitsubishi Electric Group in the Netherlands and is a trusted authority across Belgium, the Netherlands, and Luxembourg. The organization delivers sustainable elevator installations, maintenance, and elevator renovations. With a combination of office and manufacturing facilities in Veenendal, Netherlands, it also provides fully customizable elevator solutions and maintenance for clients.
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Organization:
Mitsubishi Elevator Europe -
Industry:
Construction -
Country
Utrecht
Business requirements:
To deliver customizable and sustainable elevators, Mitsubishi Elevator Europe collects and ingests elevator usage data from clients as a part of daily operations. However, this continuous data ingestion exposed their environment to potential attacks.
Despite having a vast infrastructure with diverse network resources, they manually collected logs from each device and compiled them into a single report. This process demanded significant administrative effort, slowed down compliance audit preparation and offered limited visibility across their environment.
The IT team knew they needed a better way of carrying this out to ensure better security.
"We ingest data every day across diverse resources. Collecting logs from these resources takes a lot of administrative effort and time."
- Mert Ilbay, systems engineer, Mitsubishi Elevator Europe
How Log360 enhanced Mitsubishi Elevator Europe's security posture
The Dutch facility was looking for a SIEM solution to automate and centralize log collection. Having already adopted ManageEngine ADAudit Plus for AD auditing two years ago, Mitsubishi Elevator Europe reached out to ManageEngine's partner in the Netherlands—CBA BENELUX—to address their SIEM needs.
After a demonstration of Log360, Ilbay and his team chose to implement the solution. The benefits were immediate: Log360 streamlined monitoring of network searches, firewall traffic (incoming and outgoing), account lockouts, and DHCP logs.
Two features significantly enhanced the organization's cybersecurity posture:
- UEBA enabled the security team to detect insider threats and anomalous behavior of users such as unusual login during non-buisness hours.
- Log360's risk posture analysis gave Ilbay and his team visibility into potential vulnerabilities within the environment that could be easily be exploited in a cyberattack.
With readily available reports for ISO/IEC 27001 compliance, Mitsubishi Elevator Europe is now audit-ready at any given time. Log360 reduced administrative overhead, improved visibility into the environment, strengthened risk detection, and simplified compliance.
"ManageEngine Log360 relieved a lot of workload and stress for us. Three benefits of choosing the SIEM solution: its ease of use, the simplicity of implementing changes in the solution, and quick support to resolve our queries."
- Mert Ilbay, systems engineer, Mitsubishi Elevator Europe
Log360 is a unified SIEM solution with integrated DLP and CASB capabilities that detects, prioritizes, investigates, and responds to security threats. It combines threat intelligence, machine learning-based anomaly detection, and rule-based attack detection techniques to detect sophisticated attacks, and offers an incident management console for effectively remediating detected threats. Log360 provides holistic security visibility across on-premises, cloud, and hybrid networks with its intuitive and advanced security analytics and monitoring capabilities.
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