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  • How do I find out my Build number?
  • 1 Log in to the M365 Manager Plus web client, and click the "License" link in the top pane.
  • 2 You will find the "Build" number mentioned below the "Product Version"

M365 Manager Plus Service Pack

     
If your Build Number is update to Build Number
4400 through 4501

Download and update to latest 4502

4300 through 4336

Download and update to 4400

4200 through 4222

Download and update to 4300

4100 through 4119

Download and update to 4200

4002 through 4014

Download and update to 4100

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Important:

  • We strongly recommend you to take backups before migrating. This helps you prevent accidental loss of data.
  • If you have enabled high availability, please read this before applying the service pack.
  • If your build number isUpgrade to Build NumberSHA256 Checksum hash value
  • 4400 to 4501Download and upgrade to 4502 0861ee828a2e7d84e0b9adbb5bcf251577df824572b2f0fb51f259d33790047f
  • 4300 to 4336Download and upgrade to 4400cf7e3ced91dae72b573c184231c1330a3b74c2dbad8e5d84d3e6fdeeba53370f
  • 4200 to 4222Download and upgrade to 43005106deae883d5510146a447c22d312bf15e4d644abe0c83990135522c68bbea0
  • 4100 to 4119Download and upgrade to 420060b9d4903ab0bc8ef6e876c7a82e7e3292eab79cbf051558ca1bfdf515444bad
  • 4002 to 4014Download and upgrade to 410065f11b014ead4b69ff310e4529e9821867fee15d536779744a365d4b30d539b0

Instructions to apply Service Pack

  • 1Shut down M365 Manager Plus
    • If the product runs as an application, click on Start → All Programs → M365 Manager Plus → Stop M365 Manager Plus.
    • If the product runs as a windows service, click on Start → Run → type "services.msc" → Stop "ManageEngine M365 Manager Plus".
  • 2Execute the stopDB.bat file under <M365 Manager Plus>\bin directory.
  • 3Backup M365 Manager Plus by zipping the contents of <M365 Manager Plus> directory.
  • 4In case of MS SQL Database Server, take a backup of the database also.
  • 5Open a Command Prompt as an administrator and execute the UpdateManager.bat file under <M365 Manager Plus>\bin directory.
  • 6Click Browse and select the .ppm file that you have downloaded.
  • 7Click on Install. Depending on the amount of data to be migrated, the installation procedure may take a few minutes. Please do not terminate prematurely.
  • 8Click Close and then Exit to quit Update Manager tool.
  • 9Start M365 Manager Plus.
    • If the product runs as an application, click on Start → All Programs → M365 Manager Plus → Start M365 Manager Plus.
    • If the product runs as a windows service, click on Start → Run → type "services.msc" → right-click "ManageEngine M365 Manager Plus" → Start

Note:

  • If you need to apply more than one service pack, follow the same instructions for each installation.
  • If you have enabled high availability, then follow the steps given below:
    1. Shut down both the primary and standby servers.
    2. Follow steps (2) through( 8) given above, and apply the service pack in both the servers.
    3. Start both the primary and standby servers.

How do I find my current build number?

  • Log in to the M365 Manager Plus web client.
  • Click on the License link at the top right corner.
  • Find the Build number.

 

Need Help?

You can contact M365 Manager Plus Support at any time for assistance in updating M365 Manager Plus to the latest version.

A holistic Microsoft 365 administration solution