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  • How do I find out my Build number?
  • 1 Log in to the M365 Manager Plus web client, and click the "License" link in the top pane.
  • 2 You will find the "Build" number mentioned below the "Product Version"

M365 Manager Plus Service Pack

     
If your Build Number is update to Build Number
4500 through 4508

Download and update to latest 4509

4400 through 4425

Download and update to 4500

4300 through 4336

Download and update to 4400

4200 through 4222

Download and update to 4300

4100 through 4119

Download and update to 4200

4002 through 4014

Download and update to 4100

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Important:
  • We strongly recommend you to take backups before migrating. This helps you prevent accidental loss of data.
  • If you have enabled high availability, please read this before applying the service pack.
  • If your build number isUpgrade to Build NumberSHA256 Checksum hash value
  • 4500 to 4508Download and upgrade to 4509 12e975f1299efc3da1382f80eb5c8d5431a8ab6a050360e4e546763c30d02b12
  • 4400 to 4425Download and upgrade to 4500 d38d6056d6ca6a96ce2878b5a1fbcd47ef69216d39c401e38bd5e11e3fa8ce09
  • 4300 to 4336Download and upgrade to 4400cf7e3ced91dae72b573c184231c1330a3b74c2dbad8e5d84d3e6fdeeba53370f
  • 4200 to 4222Download and upgrade to 43005106deae883d5510146a447c22d312bf15e4d644abe0c83990135522c68bbea0
  • 4100 to 4119Download and upgrade to 420060b9d4903ab0bc8ef6e876c7a82e7e3292eab79cbf051558ca1bfdf515444bad
  • 4002 to 4014Download and upgrade to 410065f11b014ead4b69ff310e4529e9821867fee15d536779744a365d4b30d539b0

Instructions to apply Service Pack

  • 1Shut down M365 Manager Plus
    • If the product runs as an application, click on Start → All Programs → M365 Manager Plus → Stop M365 Manager Plus.
    • If the product runs as a windows service, click on Start → Run → type "services.msc" → Stop "ManageEngine M365 Manager Plus".
  • 2Execute the stopDB.bat file under <M365 Manager Plus>\bin directory.
  • 3Backup M365 Manager Plus by zipping the contents of <M365 Manager Plus> directory.
  • 4In case of MS SQL Database Server, take a backup of the database also.
  • 5Open a Command Prompt as an administrator and execute the UpdateManager.bat file under <M365 Manager Plus>\bin directory.
  • 6Click Browse and select the .ppm file that you have downloaded.
  • 7Click on Install. Depending on the amount of data to be migrated, the installation procedure may take a few minutes. Please do not terminate prematurely. In this stage, the certificate to verify service pack integrity is automatically imported by the Update Manager.
  • 8In case the automatic certificate import fails, please import the certificate manually. Else Click Close and then Exit to quit Update Manager tool.
  • 9Start M365 Manager Plus.
    • If the product runs as an application, click on Start → All Programs → M365 Manager Plus → Start M365 Manager Plus.
    • If the product runs as a windows service, click on Start → Run → type "services.msc" → right-click "ManageEngine M365 Manager Plus" → Start

Steps to manually import the security certificate

  • 1Download the certificate by clicking on this link.
  • 2Once download, click on Import Certificate in the UpdateManager to open the Import Certificate wizard.

    Import Certificate

  • 3Now, click Browse and select the downloaded certificate file.

    Import Certificate

  • 4Click Import.

    Import Certificate

  • 5Once imported, click Browse and select the downloaded .ppm file.

    Import Certificate

  • 6Click Install. Depending on the amount of data to be migrated, the installation procedure may take a few minutes. Please do not terminate prematurely.
  • 7Once the installation is complete, click Close.
  • 8Click Exit to quit Update Manager tool.
  • 9Now, start M365 Manager Plus to use the updated build.
Note:
  • If you need to apply more than one service pack, follow the same instructions for each installation.
  • If you have enabled high availability, then follow the steps given below:
    1. Shut down both the primary and standby servers.
    2. Follow steps (2) through( 8) given above, and apply the service pack in both the servers.
    3. Start both the primary and standby servers.

How do I find my current build number?

  • Log in to the M365 Manager Plus web client.
  • Click on the License link at the top right corner.
  • Find the Build number.

 

Need Help?

You can contact M365 Manager Plus Support at any time for assistance in updating M365 Manager Plus to the latest version.

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