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EUM Agent Download

Download End User Monitoring agent for Applications Manager

If you are using Applications Manager's End User Monitoring feature, download the appropriate EUM agent from the table below.

 
Who should Download? Supported Browsers for RBM Playback Windows Linux
Main Download Mirror Download Main Download Mirror Download
Customers using build no. 15320 and above Mozilla Firefox (v81)
Google Chrome
Microsoft Edge (Windows only)
Customers using build no. 15000 to 15310 Mozilla Firefox (v81)
Google Chrome
Microsoft Edge (Windows only)
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Customers using build no. 14820 to 14911 Mozilla Firefox (v45)
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Microsoft Edge (Windows only)
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Not Supported
Not Supported
Customers using build no. 14310 to 14810 Mozilla Firefox (v45)
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Customers using build no. 13740 to 14300 Mozilla Firefox (v45)
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Please note that the EUM agent is not a standalone product. It will work only in combination with ManageEngine Applications Manager.

Note: It is recommended to use the SHA256 checksums to verify the integrity of the packages you download.

File SHA256 value
EUM Agent 32 bit (.exe) fb8bef88752194ac694a4a934770cc63fe70f28005dfd5dd137a3000a8fdac4c
EUM Agent 64 bit (.exe) c838b4ed447b94ac217ce6bfd5a6ddc174d9ced10385d80bf46b932f1c5cd412
EUM Agent 32 bit (.bin) 85a94d2ea6d0189a1c7de1e77c71a78a25a0f5aa7b5d891fe467e7d427594b4d
EUM Agent 64 bit (.bin) 6e97cea11d80a32b705d99ebd8182a4f2ddc59b8eab11e48a50d5c2910571d67
Frequently Asked Questions
  • Can I use the EUM agent without installing Applications Manager?

    No. You have to install and run a central Applications Manager server for the EUM agents to start collecting end user metrics.

  • I have a problem in installation and starting of the EUM agent. What can I do ?

    Contact our technical support team - Toll Free Number : +1 - 925 - 924 - 9500 E-mail: appmanager-support@manageengine.com

  • Are there any restrictions on the 30-day trial?

    No, the trial version has no restrictions and works with both Professional and Enterprise editions of Applications Manager.

  • How is the EUM agent licensed?

    The EUM agent add-on is priced as a flat fee. You can monitor any number of resources as long as you do not exceed the overall monitors count. Refer our pricing section for more information.

    What are the system requirements for installing the EUM agent?

    EUM Agents for Firefox based RBM monitors have to be installed on a dedicated Windows / Mac machine - 8 GB RAM, 40 GB HD. EUM Agents for Microsoft Edge based RBM monitors have to be installed on a dedicated Windows - 8 GB RAM, 40 GB HD. However, Applications Manager can be installed on Windows or Linux. This works with the Professional Edition and Enterprise Edition (with Managed Server).

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