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README

End User Monitoring Agent - README

Introduction

Thank you for downloading this release of ManageEngine End User Monitoring (EUM) agent.

The EUM agent collects data about the end-user experience and performance of network services and sends them to the central Applications Manager server. It displays those metrics in the Applications Manager web client. The agents can be installed in different geographically separate locations. The monitors supported by the EUM agent are:

System Requirements

The EUM agent can be installed on Windows and Linux systems in 64-bit version. For information about the system requirements, please refer this topic.

Release Notes for End User Monitoring (EUM) Agent

For information on the list of enhancements and issues fixed in the EUM agent, refer here.

Configuring EUM agent Settings

For information on configuring/modifying the EUM agent settings, refer this topic in our help documentation.

Product Documentation

Applications Manager help documentation can be accessed from our website.

License Agreement and Copyright

Free Support is provided during your product evaluation period. Support is primarily done via email. You can be assured of a response within 24 hours during business days. The product support is backed by well established processes and web-based tracking systems.

Please go through the License Agreement and Copyright before you start using the product.

If you are an evaluation user (30 days) or a user of the Free edition, buy online or get quote to become a registered user.

Technical Support

Free Support is provided during your product evaluation period. Support is primarily done via email. You can be assured of a response within 24 hours during business days. The product support is backed by well established processes and web-based tracking systems.

You can send in your queries to appmanager-support@manageengine.com. Another quick way to send feedback is by using the 'Talk Back' feature in the Web Client or access the Support tab in the web client and send in your queries/bug reports.

Loved by customers all over the world

"Standout Tool With Extensive Monitoring Capabilities"

It allows us to track crucial metrics such as response times, resource utilization, error rates, and transaction performance. The real-time monitoring alerts promptly notify us of any issues or anomalies, enabling us to take immediate action.

Reviewer Role: Research and Development

"I like Applications Manager because it helps us to detect issues present in our servers and SQL databases."
Carlos Rivero

Tech Support Manager, Lexmark

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