Cisco ASA Audit Event: 120004

Cisco ASA Events

The logs of network perimeter devices such as firewalls, antivirus applications and intrusion prevention systems contain crucial information that helps to pre-emptively block security attacks and breaches. Hence, it's mandatory for you to monitor and audit these logs. Because Cisco ASA provides the combined functionality of all the three, it becomes all the more important to monitor its logs. 

ManageEngine's EventLog Analyzer, a comprehensive log management solution, collects and analyzes the log data from Cisco ASA devices, triggers alerts and generate reports on detected security incidents thus helping you to take suitable measures against security threats, if any. 

Cisco » 120004: Event dropped

120004: Event dropped

Cisco ASA is a security device that provides the combined capabilities of a firewall,an antivirus,and an intrusion prevention system. It also facilitates virtual private network (VPN) connections.It helps to detect threats and stop attacks before they spread through the network.

Message: %ASA-4-120004:Event group title is dropped.Reason reason.

Event 120004 is generated when a Smart Call Home event is dropped. The event might have been dropped because of one of the following reasons:

  • Various internal errors had occurred.
  • The number of events reached the configured limit.
  • The Smart Call Home module might have been disabled.

The event group, the event title, and the reason for the drop are specified in the message.

How could you resolve this situation?

If the drop reason is Queue Full, try to increase the event queue size and the rate-limit configuration to avoid event queue buildup.If the drop reason is Internal Error,turn on debugging by entering the'debug sch fail'command to obtain more detailed debugging information.

We can help you simplify log management and improve your organization's security with EventLog Analyzer.

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