114011: Failed to delete multicast address in 4GE SSM I/O card
Cisco ASA is a security device that provides the combined capabilities of a firewall, an antivirus, and an intrusion prevention system. It also facilitates virtual private network (VPN) connections. It helps to detect threats and stop attacks before they spread through the network.
Message: %ASA-3-114011:Failed to delete multicast address in 4GE SSM I/O card(errorerror_string).
Event 114011 is generated when the ASA fails to delete the multicast address in a 4GE SSM I/O card because of either an I2C error or a switch initialization error. The syslog message identifier and the error string are specified in the message. In this case, the error would be an I2C serial bus error or a switch access error.
How could you resolve this situation?
- Review the messages and errors associated with the event.
- Reboot the software running on the ASA.
- Switch off the device and switch it on after a few minutes.
If the problem persists,contact Cisco TAC.